Sally Beauty is praised for its helpful and friendly staff, with customers often receiving great assistance in finding the right products. Shoppers appreciate the well-stocked store and wide selection of items. Many mention the staff’s kindness and willingness to help, making shopping enjoyable. However, some note issues with prices not matching the tags at checkout, though staff generally do not refuse to honor the tags. Customers are satisfied with the product quality and the store’s overall service, and many plan to return. Overall, Sally Beauty is seen as a helpful, well-stocked store with friendly employees, though some minor pricing discrepancies have been reported.