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October 2023 by Samuel Dean Sotelo
I really like banking with key bank. They seem very customer focused.
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October 2023 by David Myers
I have been with Keybank for many years. I’m old school, I like to have my bank statement in hand. I have not received a statement for the past two months. Can’t balance my account without a statement. I will probably be going elsewhere very soon. Poor customer service to say the least.
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July 2023 by Lars Menefee
Please answer your phones
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October 2022 by Dustin Kuehn
Customer service is absolute garbage, would not recommend
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August 2022 by Lisa Williams
Staff seems to enjoy making long distance banking transactions as difficult as possible. Very uncooperative and lacking in customer service skills.
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April 2022 by Neal H
Watch them, hidden cost use to be good now snakes in the grass, terrible for business accounts
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April 2022 by Austin Jordan
I’m happy u can help them out but when I been banking with key bank for 7 years and can’t get a loans is sad. If u have more then 2 inquiries on your credit key bank will not give u nothing. Go to a credit union I got a new car loan and a new bike loan. Don’t was your time with this crap bank
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April 2021 by Aaron Martini
..can't even keep $100.00 out after depositing checks totaling well over...
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November 2020 by Christopher Blaylock
They close too early. Everyone else is open til 6. Too hard to get to the bank on a regular work schedule.
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July 2020 by Mariano E.
Wife and I try to get a loan for a car , submitted all the info and they kept asking for more and more , info that we already send them , we called them frequently to figure it out if we got approve or not , most of the time (Savannah ) wasn't even working and barely give us an update on the loan , finally after a month of waiting she call us and said that they need more info when she already said they need it more , very unprofessional don't recommend this bank at least not the one in harrison
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March 2020 by Paul Lipps
Amazing and quick service.
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June 2017 by Kyle Wheat
Great bank to do business with.