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September 2023 by Tim Schulz
Cincinnati Ohio Harrison Ave Absolutely horrible customer service on the management team! My item shows in stock, they sold part of my combo unit to a customer but refused to sell me just the unit that was left (floor model) at all or at a discount. Their website gave a price for just the unit but they wouldn’t even sell it to me for the stated price. I was not rude at any time but I will never recommend or support this chain ever again. It was like amateur hour !!!! ✌?❤️?Update: called the customer service line. They had zero clue how to help me about my experience I had. I called them because of this stores reply to my feedback. So wasted additional time to find out that they may send my complaint to the store itself for the manager to review. She didn’t care about me the first time why would she care this time. I’ve spent a lot of money at this store in the past but won’t anymore. I’m buying a safe soon and will spending my $1000 elsewhere ! Customer service isn’t important at these stores.
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May 2023 by Jennifer Casey
Always well stocked and staffed w friendly employees!
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April 2023 by Jenni FC
They have all the supplies I need for my chickens. They also have chick's in the store during spring.
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April 2023 by Rick Phillips
Horrible experience the last 3 or 4 times I went there. Definitely not one of my first choices right now
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March 2023 by Jessica Blair
Ralph was very helpful! We realized we were out of propane and didn't get to the store until 5 minutes before they closed on a Friday night. We know he could of turned us away, but he didn’t he took care of us and was happy to do it for us!
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January 2023 by Julie
First time at Tractor Supply Co. Was in Harrison Ohio and received a text for something my son needed that night. Called and spoke to the kindest person, i believe Sharon, who found what I needed and put at front desk for me to pick up. Excellent customer service and when I got to the store she and Ralph were happy to help. I asked about Tractor Supply and what they had to offer and they sold me on why I would add Tractor Supply to one of new favorite stores. Thank you for your kindness and for the service!!! In times where folks can't be bothered, this WAS NOT the case and I truly appreciate your help as did my son.
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December 2022 by Rachel Tidwell
I was at TS getting propane. It was almost time to close but no one showed any problems with me filling my tank. The guy helping me(I forgot to get his name) was very easy going and authentically friendly. He took more time to explain something to me about a tool I was buying so I would know what to get if I needed to purchase anymore in the future. Then as I was leaving I accidently set off the loudest alarm known to man. And he handled it without any signs of annoyance. And as I was leaving he was carrying an elderly woman's purchase to her car and told her to be careful and watch her step as she held onto his arm. He seemed as if that's just who he is as a person. But so many times I'm in a store and the best you get is someone not being outright offensive. And that's on a good day. Not too many people are willing to do any extra for customers or their job. But this guy was busy from the moment I walked in. And never seemed rushed or bothered. Stopped to help any time he was needed. People are always quick to point out something bad they experienced at stores. And I think it's just as important to mention when someone makes a positive impression on you as well.
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December 2022 by Rock2 Blues
Great store! I buy all my trailer accessories there, like ratchet straps, chain and binders and implement paint. Good folks.
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September 2022 by Mike Gray
This is always a favorite shopping trip of mine. Typical guy shopping experience and don't have the hassles that have become the Home Depot!
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September 2022 by Chihuahua Man
Very friendly store manager who price matched a product for me because Home Depot had it cheaper
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August 2022 by Greg Nelson
I can get a big variety of things at tractor supply. And usually I can not get out of this place without spending a couple hundred dollars but I get a lot more than I'm there to get . I love this place
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August 2022 by Suziesue
Friendly customer service,clean, well organized store. Just a quick trip 2 purchase a weed eater.
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August 2022 by Deb Busch
Like for hardware for home. Sometimes you can find things other stores font carry.
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August 2022 by Tina Swain Isbel
Love this store for JoJo and my hubby
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July 2022 by Dale Allen
They have everything you need for home or farm.
