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March 2024 by Mitch Medved
Like many others state, Dave is the man! Sent me tons of different options via email and waited for me to come the next day. Super nice guy and great to work with.Shed delivery was phenomenal, I believe his name was Steve. His way of leveling and making sure the shed was in the right spot was incredible to see. Fantastic people and fantastic product!
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December 2023 by Keen Bean
This place is amazing. They have just about every outdoor furniture piece you could want. The quality is top-notch.
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September 2023 by Chris Randolph
It would be zero stars if I could.......This has been by far the worst experience ever! Hartville Outdoor Products are not only unprofessional but could careless about their customers, they only care about getting their money. Our Shed got delivered on June 15th and the last time we heard from them was June 21st with no issues resolved. The delivery driver should at this point retire, he slammed the shed down in the middle of the street (as soon as the shed was slammed down, I got a phone call asking if the shed was delivered, so they could get their payment). They scrapped the whole side of the shed (both sides but one side is deeper than the other), never once used a level, the driver thought the site wasn't level so he was moving gravel around, pulled wood we had sitting out for another project to shim the shed that made it more uneven, when he left the doors were uneven the doors wouldn't close unless you lifted up, parts were missing, the bottom of the shed wood was split, the driver came out and I specifically told them I wanted to be there when he comes back out but this guy got here at 6:08 and left at 6:24 and never pulled out a level, never even knocked on the door to talk to me. They did not offer to take any money off or do anything to try to make it right. After TWO months of nothing, I sent them a text this morning and now they are saying they need more pictures, and if they would have prepped the site we wouldn't have had any problems. The day we bought the shed I asked if they prep the site and the guy told us they don't do prep we have to do that ourselves. (Now magically they have two prep crews that do it). I will never use this place again or refer them to anyone else, people should stay very clear of this place.Service: Shed delivery to installation sites
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September 2023 by Jeff McCartney
If I could leave negative stars I would. I ordered a custom 14x24 shed from them and was told it would take 4-5 weeks to deliver. We are in the 6th week and no shed. I have called and text my salesman and 2 other people there and get no call backs for status. I talk to them and they say they will find out and call back that day and no call. I have to call to find out and its a bunch of excuses so no one is getting any information. They say their builder didn't call them back yet. So that tells me they have no communication with their builder or they just aren't calling. I'm beginning to believe they take your money and forget about you and move on to the next sale. All I wanted was a date on when the shed would be delivered and they cannot answer the simple question. Its been a week and I find it hard to believe their builder has not spoken to them about the status or gotten back to them.
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September 2023 by W
No prices on your website, and no one will get back in touch with me. Awesome “business” you’re running here. Cool, someone else can have my money.
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August 2023 by Josh Baker
Tyler is an amazing person to work with, and the product selection is great they offer a variety of financing options to suit your needs, and their selection includes a wide range of styles for you to choose from.
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July 2023 by Mark Wile
Worked with Dave at the Hartville location. Told them we wanted a 14 x 28 and it was built 3 weeks earlier than expected. The guy who delivered it did a great job leveling it on my stone foundation. Great quality all around.Service: Custom shed design
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July 2023 by Mark Storey
Got a quote for a potting shed from a guy called Cameron for around $5100. Told them I needed to get approval from my HOA before we could purchase. After getting approval went back to Hartville Outdoor Products and they said the price was now $9100!Spoke to several people and nobody seemed to know what they were doing.
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May 2023 by A K
I love the she-shed I purchased at Hartville. They are very well made and professionally delivered.
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May 2023 by Tony P (Tonyp)
Ordered a new shed from then. Very east transaction.
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January 2023 by Loretta Haught
Wonderful place. They are so helpful and so nice. Highly recommended
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October 2022 by Douglas Byers Sr
Went to look at sheds/garages and thought nobody was there, but much to my surprise I was approached by Dave one of there salesmen. Great guy and very helpful. If anyone is looking the lot, ask for him. DONT FORGET. Check across the street also!
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July 2022 by Tony Sedmak
Bought a shed that was a lot model that had a broken door. I asked if I bought it would the door be fixed. My salesman Cameron said yes but would be about 4 weeks to get it delivered because they would need to fix it. I paid everything then and waited 5 weeks before I reached out about the shed. Nobody knew what was going on with it. I received call from delivery company and scheduled delivery at 6 week mark. I stopped to see shed a few days before delivery and still was not fixed. They said builder still has not fixed. Reach out to salesman and said will be fixed before delivery. I drive 2 hours to my property and wait for 3 hours and still no shed. I call Cameron and says that I e been meaning to call you that they didn't pick up shed because it wasn't fixed. I wasted entire day and took off work. I asked for owner to call me and Cameron was confused why I wanted to speak with him. I called the hartville location and a manager named Jason called me back and explained what happened. He said would look into it and get back with me. I didn't hear back from him so I reached back out to him. Didn't recall my situation so had to tell story again. He called me back and said it would be fixed on Saturday and delivered following week. I got delivery scheduled on Wednesday and stopped by on Monday. The shed was still not fixed. I called and gave more excuses. He said let's get it delivered and will send people there to repair it there. I am waiting for delivery again and given a 2-4 window. At 4 still not there. Call and are just getting it loaded. 2 hour drive away. My shed didn't come until 630. Wasted another day off of work. I am here again a week later and shed is not fixed. No response from Jason yet. Very terrible company. No co cern for customers.Service: Shed installation
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June 2022 by Grog Vaughan
My kids took me with them to check out getting a building. The folks there went above an beyond being helpful. And I checked out the patio chairs and chicken coops.
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June 2022 by Tracie Delpuppo
Ordered a building on March 5, 2022. Was told that it was approx. 6 weeks out for builds and delivery. It is May 14, 2022. We have called a few times and Michael called us back after a week and a half of waiting for a return call and said we'll, it is Easter weekend and another customer wants to know where theirs is too so I guess I will call this week . Called us a week and a half later to tell us that the manufacturer received the wrong size doors and that they weren't sure of when they would come in, so we decide to take the smaller size that they have in stock, that was 3 and a half weeks ago...we again call to get a status and Michael is with a customer and will call you back...that was 2 days ago. Save yourself the headache.....go somewhere elseService: Storage shed design & building