O'Reilly Auto Parts in Hartville is a store that carries parts, tools, and accessories. It offers services like free battery testing and installation, wiper blade and bulb installation, fluid recycling, Check Engine light testing, and brake rotor resurfacing. It also has a free Loaner Tool program. Reviews consistently praise the friendly and helpful staff, who provide great customer service. The staff is described as awesome, super friendly, kind, and willing to help. They listen to questions and assist customers with their needs. Specific examples include staff helping to find a lost engine clip, testing and changing a battery quickly and thoroughly, and allowing customers to wash up in the restroom during an emergency. Customers note the staff's willingness to go above and beyond, such as looking under a car to find a part. Many customers state that this location will now be their go-to store due to these positive experiences, with one reviewer recommending it for anyone needing battery service. The store is seen as a preferable alternative to other local auto parts stores.
Kyle the assistant manager is a Rock Star!! I went to another place in Hartville and they were useless. Kyle saved the day for me. For a person from a younger generation he is a true asset for your company. I appreciate his knowledge and dedication to get me back up and running today. Give him a raise!!!
February 2025
I had a great experience with this location. When I purchased a head light, sales rep Noah offered to put in my vehicle. The weather was not the best- it was snowing and getting dark and he still offered to come out to help! It helped my drive home to be a lot easier! He went over and beyond and it made my day!
January 2025
This is my favorite parts store Cody, Joey, and Lou are the best! Thanks for always TCB fellas. Ohh Kyle your awesome too!
