Advance Auto Parts at 744 Hebron Rd in Heath is a convenient store offering automotive aftermarket products and free services. Customers can find leading brands like FRAM fluids and oil filters, Carquest parts, and DieHardĀ® batteries. The store provides free battery testing, free battery and wiper installations with purchase, free engine code scanning, and free starter and alternator testing. Many reviews highlight friendly and professional staff who offer great customer service, often helping with small tasks like oil changes without hassle. Customers appreciate the welcoming atmosphere and the staff's willingness to assist, even in cold or windy weather. The store also features loyalty programs like Speed Perks, which offers points toward discounts on store items and gas at Shell stations. However, some experiences vary, with issues like malfunctioning reception machines and warranty concerns reported by a few customers. Overall, the store is known for its helpful staff and quality products, making it a popular choice for automotive needs. The staff's friendliness and quick service create a positive shopping experience, and most customers leave satisfied with their visit.
This is a shoutout to the manager, Chris. He is always knowledgeable, courteous, and helpful. Even when the store is hectic, he is always composed and efficient. Great go-to shop because of him.
September 2023
I wasn't bothered while shopping, asked me 1 time coming in if they could help me, I enjoy that. Friendly professional staff
February 2023
I don't come here often, but when I do, I'm always welcomed with great customer service. I came in for a new battery for my wife's car last week and they installed it on the spot! Why pay outrageous dealership prices? I wish I knew the name of the guy that helped me, he was a good dude.