-
July 2023 by Madison
I come to this store a lot for online pickup orders and I never had an issue until today.
I had placed two orders which for both I got a confirmation email and text saying they were both ready. When I arrived at the store, they could only find one of my orders and the female manager told me to “come back in a few days” for my other order despite me having confirmation it is there. Other employees found my second order and they were really kind.
I get working in customer service sucks and people have bad days, but when people spend money at your store and your order is ready for pickup, find their order or solve the situation without telling them to “come back in a few days.” Super unprofessional and I won’t be doing store pickups anymore at this location.
The male manager has always been super kind every time I have went into the store and he has always been able to not have an issue finding any order I have ever placed there for pickup.
-
February 2023 by Rich Morehouse
Very helpful staff. Not a very big selection for me. Im a size 40 jeans.
-
February 2023 by Ruth Cannon
I recently visited The store at Indian Mound mall in Heath Ohio. The employee Kyle was so helpful and friendly. He even remembered me from my previous visits. That was is so nice of him and makes me feel so comfortable shopping there.
-
January 2023 by Madison G
I come to this store a lot for online pickup orders and I never had an issue until today.I had placed two orders which for both I got a confirmation email and text saying they were both ready. When I arrived at the store, they could only find one of my orders and the female manager told me to “come back in a few days” for my other order despite me having confirmation it is there. Other employees found my second order and they were really kind.I get working in customer service sucks and people have bad days, but when people spends money at your store and your order is ready for pickup, find their order or solve the situation without telling them to “come back in a few days.” Super unprofessional and I won’t be doing store pickups anymore at this location.The male manager has always been super kind every time I have went into the store and he has always been able to not have an issue finding any order I have ever placed there for pickup.
-
December 2022 by Leah Schwartz
Prices to high and they dont sell fluffy girl clothes!
-
November 2022 by ashly rollison
I am disappointed with the worker in there today just moments ago I went in and was getting ready to spend spend spend and the worker was trashy to me not cool man most the time I always get a really helpful person but today got the worst of the worst ! She needs replaced quickly! Mad cause someone took her away from her and another co workers conversation about everything but work related stuff .
-
August 2022 by Richard Binion
Expensive place to shop but I like the cloths
-
July 2022 by Connor the Spongebob Fan
Come on why cant this place just close already I want it to go out of business so I shut up about it and please shut it down now okay that's the only way i will shut up about it is if it closes so come on do it and close permanently
-
July 2022 by Mccain Ballard
Terrible customer service
-
June 2022 by Jay T
Hey can you please close this store and shut it down because I want it to close permanently and forever please and thank you very much
-
April 2022 by Summer and Luna K
Was very very helpful. Super nice to my daughter and me.
-
March 2022 by Ian videos life
Hey can you please close this store and shut it down because I want it to close permanently and forever please and thank you very much
-
March 2022 by Ian Gross
Just close this place already and shut it down permanently and forever
-
February 2022 by Sam S
Got the best pants!
-
April 2021 by Tina Wood
The ladies were very helpful and they have a great selection. It was a really great experience and we'll be back again soon!
