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December 2023 by Angela Marie
(Edit) I thought this was a different place that's why I placed a 3 star however I am fixing that now.. I loved this place for the customer service at the actual location. The man who is usually there is great!! He needs a raise!! The customer service world wide main number sucked. Baaad!! They should let u call and speak directly to the location your going to. Its dumb! However they have a decent selection of cars trucks & subs! They are all newer and in great shape! My biggest thing would be to just pay your total up front cause they had my deposit and refund all messed up. I was double charged then had to wait for my money (4days) to come back. That is my biggest complaint other then the customer service complaint mentioned earlier!
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December 2023 by Tom Oswald Jr
Had a car for 4 months. Rick is a great person to deal with. Hit a deer in my Ford Taurus and haven't found a car I want.
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October 2023 by Dina Wonn
I've been renting from this Avis location for over 5 years (at least once a year). I love the service they provide and the owners are wonderful people. Their love of Bassett Hounds is further proof. Highly recommend!
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June 2023 by Erica Givens
Up until this time they have been good, we have rented a car from them for 3 or 4 years. Paid the same each time. Paid early and when we got there used the same debit card as we did in the past and she wouldn't let us do it this time. Which is kind of a relief because the car we were told we were getting was dirty still ( so was last years , we cleaned it ourselves 》 and smelled strongly like cigarette smoke. Said the debit card thing was a credit issue ,however I know for a fact that some one with a bad credit score rented their car just 2 hours before me
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February 2023 by Shane Delawder
I reserved a car for what I thought was January 11th but I mistakenly reserved one for January 18th instead. The gentleman on the phone understood. I came there with my belongings and was able to stage it real quick and I was able to get into a nice car the same day. Appreciate the service man. Thank you very much.
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December 2022 by Dale Funk
BEWARE, DO NOT RENT FROM THIS PLACE!!! I rented an SUV from this place in August, returned the car with no problem. Haven't heard a word until today, almost 5 months later that "someone stole the catalytic converter". There was no loud noises coming from the car, no smell, no loss in acceleration but this somehow happened while sitting in the middle of nowhere in Ohio. If this really happened 5 months ago there should be pictures to prove it wasn't there. The openly admitted there are no pictures of it being missing! Again if you want to be charged $1,000 5 months after you rent your car then this is the place that will steal your money!!!
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November 2022 by Brittany M Decker
Traveling to new Hampshire we needed a reliable vehicle and Rick definitely delivered. Our vehicle was clean and easily drivable. What made my experience even better was the personal conversations with Rick. A stand up guy in my books. Thank you for everything ?? we will definitely use your services in the future.
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October 2022 by Melissa Evans
We always get a good clean reliable car. Rick is a great guy to help us get what kinda car we need for where ever we are going!!!
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September 2022 by Jason Caccamo
Made a reservation online. Checked online to make sure they were open. Spent $20 to Uber there at my reservation time. To find a sign on the door that their representative wouldn’t be back for an hour. You shouldn’t allow people to make reservations if you aren’t open! And update your hours to be accurate!
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August 2022 by Becky Dufala
Ive had to rent a car through this location multiple times in the last year. Service is great, and so are the cars...however, they dont even take the time to clean them inbetween customers anymore. I havent had a horribly dirty car yet, but with the last 2 cars ive rented, its obvious that they didnt even take the time to vacuum them out. My most recent rental....sand on the floors, and a full case of water left in the back. If you need a porter on the weekends, im good at detailing cars. Other than that....service and cars are always good.
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May 2022 by The Skylight
Rick is the greatest guy you'll ever meet.I was in a jam, needed a rental desperately.Rick set me up immediately. Helped. Me through a tough situation.Great on the phone and even greater in person. Oh. By the way, the rental car was greatI wish the rest of the business world had associates of his caliber .
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May 2022 by Phillip Miller
Great place to rent a car, truck, or van. Rick is super nice and has great rates. Have used them alot and have never been disappointed.
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May 2022 by 25dabsaday
This place is great, ric is a awsome person so is other lady behind desk, I love renting with them, its always smooth and never had a prob out of the 30 plus rentals in last year and a half. Thanks again ric, from Jason t
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November 2021 by Andrew Taylor
Great service, super accommodating of our last minute needs when nobody else around seemed to have any inventory. ??
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September 2021 by Nick Hill
Better check your vehicle before you pull out of there.
