Best Buy is a store where customers purchase electronics like washers, dryers, computers, TVs, and cell phones. Many reviews find the staff very knowledgeable and helpful, with service described as quick, fast, and easy. Installations can be awesome and efficient. The electronics warranty is considered the best ever, with no questions asked, making customers happy. However, some experiences are less positive, mentioning unhelpful teenage employees, overly hovering staff at the entrance, and issues with remote tech support that can lead to problems. While many enjoy coming here and are loyal customers, service quality can be inconsistent.
I recently purchased a washer and dryer at the Best Buy in heath and they had it delivered today. The men who installed my washer and dryer were AWESOME!! They called me to let me know they were coming and when they got there they had it upstairs and hooked up within minutes. I am a very happy customer...thank you!!!
June 2024
The guy who sold me my computer was good. The geek squad sends you to a hotline in India. Call Best Buy and get sent to India. Had them remote access my computer that was working fine. After 30 mins it was a brick and wouldn’t even turn on. What is wrong with these companies
June 2024
Got a washer and dryer from them great service and they were very accommodating
