-
March 2024 by Thomas Head
We've had a great experience with our local Kay Jewelers. Michelle, Jaye, and a couple of others helped us with rings. They were very friendly and gave great service. We looked at a lot of rings multiple times. They indulged in a lot of our questions. I highly recommend going in to see them.
-
March 2024 by Alyzabeth Rothweiler
I’m so upset right now!! I cannot believe the type of service Kay’s has. When I walked in this girl completely ignore the fact I was there and was just on her phone. I said Hi I’m looking for a diamond necklace very pleasantly trying not to be upset, all she said was somebody would probably be with you soon because nobody was on the floor and I just walked out and went to Dunkin’s Diamonds which I recommend over Kay’s. They are so much better!! Jackson over there helped me out a lot. Thanks a lot.
-
March 2024 by Dionte' Brown
Me, my mother, and grandmother came in today, to browse and ended up shopping with Kay Jewelers. Due to our great salesman Jaye and Michelle, we made some great purchases today. Thank you so much for your great service.
-
December 2023 by Sophia Lane
I went to get a ring but your service was so bad me and my husband got a divorce after dating for 5 years. thanks for ruining my life
-
December 2023 by K K
LOVED the experience we had at the Heath Kay's Jewelers. Very helpful and knowledgeable about the Jewelry. Not 'pushy' to sell us on anything. Took notice of what we wanted to look at, then made other suggestions similar. Totally a wonderful experience ! And I'm glad we found a jeweler we can't trust. Jaye and his co-workers were great.
-
December 2023 by leyla miller
The girls were Absolutely ? the best ever! Only jewelry store to shop at!
-
October 2023 by Gabby Radivojevic
Every time me and my boyfriend have ever gone to look at rings, every place we go to makes us feel pressured to buy the ring same day. I had the complete opposite experience at Kay jewelers with Lindsay and Michelle. They are so sweet, helpful, kind, and truly care about your needs for an engagement ring/other rings. They take as much time as you need looking at options and even made me a wishlist for when my boyfriend comes in to buy the ring! They took the time to get to know me and my boyfriend and remembered my families wedding traditions when we stopped in for the second time! Thanks Lindsay and Michelle!
-
August 2023 by Amy Clough
Michelle at Kay’s (Heath) has been very helpful after my daughter had a bad experience at the Zanesville store. She took care of my daughter and helped her with her online return with no problem.I have been a long time customer with Kay’s Jewelry for many years. That’s why my daughter decided to go to Kay’s in the first place. I hate that her first Kay experience at Zanesville was a bad one, but I’m glad it led us to Michele at the Heath location because she is knowledgeable, and caring.My family will always continue to be long time customers of Kay’s as long as you have managers out there like Michelle that actually care about the customer.Thank you!
-
June 2023 by Shawn Smith
I have bought jewelry from several different stores but Kay is the best. Sales staff is always friendly and knowledgeable. The Neil Lane collection is what first brought me into Kay and honestly, i have not shopped anywhere else since then. A special thank you to Josh at the Heath location. This young man was very helpful and even put a rush on my order to ensure it arrived by the day of my 10th wedding anniversary. Definitely a well run and well staffed store.
-
May 2023 by Samuel Daniels
This has been such an amazing experience. Jay and Sam made me feel so welcome from the Start. Michelle and Josh finished everything up for me. This is a wonderful team and I will definitely be back.
-
May 2023 by Stephanie Porr
Each and every time I come to this location, Michelle and Jaye are wonderful! Always a smile, always helpful without being pushy. I got a ring from my boyfriend for Christmas and a couple of stones fell out so they’ve been wonderful in getting it fixed for me! I highly recommend coming to the location at the Indian Mound Mall in Heath. Ask for Jaye or Michelle, but the entire staff is nice as well.
-
May 2023 by J T (Von)
The gentleman Josh was a big help. We ordered some watches and there was an issue with getting our warranties, he found a solution to get things situated. He was a big help and the rest of the crew was friendly and of assistance as well.
-
May 2023 by Dustin Levingston
Amazing! Definitely helped me right along I think the girlfriend is going to be super impressed!
-
April 2023 by Molly Marsh
Michelle’s attention to detail and professionalism has kept me coming back and purchasing more pieces from her. I have been a customer of hers for almost two years and have continued to follow her journey with Kay Jewelers. Michelle is extremely knowledgeable about the products and cares about her customers. She helped me design an amazing custom wedding ring and gave stunning recommendations for pieces that accompany it very well. She is thorough with each visit and transaction. Before Michelle, I had some very poor experiences with other Kay’s employees and she truly changed my view of the company.
-
April 2023 by Mary Willis
Terri was amazing. She worked with and gave us many options. So excited… she made the process worthwhile