Kroger Pharmacy in Heath, OH is staffed with professionals dedicated to helping customers lead a healthier life. The pharmacy offers vaccinations, medicine, and more. Pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, and flu shots. Convenient online tools make it easy to manage prescriptions quickly and simply. Many customers report phenomenal and pleasant service, with no long waits and medications always done as promised. The staff is described as going above and beyond, with pharmacists noted as very knowledgeable about medications and interactions. They are willing to answer questions and take valuable time to help. For those without medication insurance, the staff does everything in their power to get the very best price possible. However, some reviews indicate significant problems with the pharmacy's ability to manage refills, describing it as suspect. Criticisms include a lack of communication with doctor offices or patients, reliance on faxing, and an outdated system for managing prescriptions that provides incorrect status updates. One reviewer cited the rudest pharmacist in the Kroger company and moved prescriptions elsewhere due to these service issues and the lack of a drive-through.
Always informative, friendly, accurate and amazing!! Thank you, all so much
October 2024
Pharmacist and her staff were very cheerful and kind while straightening out insurance details so my elderly father could receive his vaccines. We appreciate their care.
December 2023
Everyone is PHENOMENAL here! I've been going here for the past 7 years and I will never go anywhere else! I've had no medication insurance for the past 3years and they do everything in their power to get me the very best price they can.
