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December 2025 by Lee Bivens
The Coughlin staff did a great job repairing our vehicle from the deer hit. They are very friendly and kept us informed during the process.
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September 2025 by Wes Enlow
Coughlin collision center kept me advised as to the weekly progress of my auto being repaired.
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August 2025 by Mark Stauch
Coughlin did an excellent job of repairing hail damage to our car. Staff was great at communicating.
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August 2025 by Victoria Durbin
My car looks and performs great! The customer service is above and beyond. They are the only shop I will use. Highly recommend
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August 2025 by Brian Retcho
Took my 2018 santa fe sport in for paint warranty and received my car back with grinder sparks on all four doors a scrape in the paint on back passenger door, paint pulled off from were the masked the car ( obviously did not do the required tape test as prescribed by hyundai corprate) chips in paint on drivers door like someone tried using something to pry on the door, unpainted section of pillar, half assed tried to clean off over spray on rubber door seal and mu dash cam was no where to be found in my car. I have painted cars and heavy trucks for 12 years and never turned out or seen such crap work. If this is what they call high quality work then why are they still in business? Do they have no quality control checks?
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May 2025 by ronda kidwell
Great experience, repairs were done quickly and correctly. Customer service and communication were spot on!
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March 2025 by Paula Miller
I would rate this a 2☆ but they didn't even address the shimmy in the rear-end as requested. Oh wait! They drove it only 5 minutes or 5 miles.
Incomplete work brings negative ratings.
UPDATE;
DROPPED TO 1☆ Wish there was a big fat 0 available ☆. Learned from the tire center that upon the test drive that Coughlin claims they did, they would have learned that sensors were bad. One of which could have caused ending my life. I DO NOT RECOMMEND COUGHLIN COLLISION IN HEATH OHIO TO ANYONE.
BE WARE!
Michael. You seemed, at first to me very nice and sympathetic, but WOW! YOU'RE A GOOD ACTOR.
STAY AWAY FROM YOUR BODY SHOP
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December 2024 by Sean Saunders
Great place to work with got me right in. Got me repaired. Did a great job. Super grateful!
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November 2024 by Stephanie Long
Awesome experience from start to finish!
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October 2024 by stephen pages
Fast, Communicate well. Did a good repair job.
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August 2024 by Jason Hursey
Very professional company and keeps you informed of all issues they find and was done on time can't say enough good things
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August 2024 by Adam Waites
Great group of employees and very helpful with the hole process.
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July 2024 by Chris Nash
Service was exceptional. It was very easy from day one until i got my car back. I was notified throughout the repair on the progress of my vehicle. The quality of the work and the cleanliness of my car upon return was top notch. Would highly recommend!
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June 2024 by Renee Jewett
Awesome job! Thanks so much for my little Beetles facelift!
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May 2024 by Les Carver
Everything very simple and quick
