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March 2024 by Me Me
Internet did not work for me nor another man. Hope a fruit pastry returns for dessert or breakfast.
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March 2024 by Sarah Jones
Quick and efficient. And good for a quick bite!
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February 2024 by Tim Reynolds
Don’t eat here. It’s disgusting.Went on Sunday. Pretty shocked that half a sandwich, a cup of soup, and a fountain drink is nearly $18.00. After placing my order and grabbing a drink tried to find a table. In the back third of the place only three tables were already sat. Every other table I checked was dirty. Food. Condensation. Maybe soda. Gross.The trash cans looked full. Big stacks of trays stacked up. Dish tubs full.Then I look over and see what appears to be an employee sleeping up against the fireplace. Turned out they weren’t sleeping they were just watching videos on their phone that was resting on their lap. Certainly weren’t cleaning.I go to wait for my food and the food prep area is disgusting. I ask for my meal to go since I couldn’t find a place to sit. Ultimately I only took one bite of my sandwich because I don’t want food poisoning. If they can’t clean the tables, can’t keep the food prep area clean, then why should I believe they keep food at proper temps and clean the soda nozzles etc?It should be noted they were not busy at all. Aside from the three tables sat in the back third there was a single table sat in the front and. Nothing in the middle third. Nobody else was in line.I’m never going to Panera again. It’s a rip off and every one I go to is dirty (last time I gave them a shot I tried one in Mentor and it was also filthy)
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February 2024 by pamela simmons
You better check to see if you got the meat on your sandwich!!! I ordered a BLT roasted turkey with bacon and guacamole. I got a sandwich with mayonnaise, tomato, lettuce. It was quite unbelievable who would pay $15 for a piece of bread with mayonnaise, lettuce and tomato? That doesn’t even sound right.
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January 2024 by Joann M.
Great place in a storm. We lost power so a good hot cup of coffee, a warm. Fireplace and an outlet to charge my phone was a welcome retreat. The food was delicious. Thank you for the friendly and warm service.
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January 2024 by Helene K
Ladies restroom was disgusting. Toilets look like they have not been cleaned in weeks with permanent rings. Floors not much better. If bathroom is not clean, I wonder what the cleanliness of the prep and kitchen area is like! Maybe health department needs to inspect this store. Glad I only bought hot tea.
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December 2023 by Jennifer Myers
Awful!Poor customer service from ordering to getting our food.Didn't have ingredients to make three of the menu items we wanted.Waited greater than 15 minutes for three sandwiches, a soup and two smoothies. When we got the food, it was barely warm.Restaurant was not busy either. There were 3 tables in use at the time.Will not go back.
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November 2023 by Lenore Campbell
Nice Panera to go for breakfast and sit down to work. Clean and service was fast. Warm fireplace too.
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October 2023 by Joe Blavatsky
I had a sausage, egg, and cheese on a bagel and it was the most tasteless thing I've ever eaten. My taste buds complained their services were not used.
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October 2023 by Margarita ULMENSTINE
I brought my daughters as a treat but I was very disappointed. The tomatoes in my Mediterranean bowl were squishy and tasted bad. The girl's cheddar broccoli soup was very liquid almost as if it was diluted. All the tables were dirty and there was food all over the kitchen floor.
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October 2023 by Andrew Delong
Order was messed up not once but three times. To start I was charged for two soup bread bowls only after was I told they were sold out. When my order arrived only half a sandwich was given to me when I ordered the whole sandwich and I also wasn’t given chips. Dining room was dirty with trash on the floor, rips on the seats and heavy dust on the lights. I would not return to this location.
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September 2023 by Xan S.
If i could rate a 0 i would! Please don't go to this location, My boyfriend and I went in here and got a sandwich and soup, the sandwich tasted old and the soup was basically water. Not to mention the fact my boyfriend had completely gotten sick after eating that, luckily for me I took one bite of the soup and i was done. Worst experience.
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September 2023 by Ron Champa
It was late in the night. Everyone was nice even though the were closing in 30 minutes. We both got the pick 2. I had a bowl of chili and the buffalo chicken baguette. Both were real
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September 2023 by Jeff Crandall
Good food, sad about the charged lemonade and I would have a talk with employees about safety.
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September 2023 by Michael Clark
Poor customer service from the cashier to the staff who handed us our food. Very small portions for the monet. Spent over 30 for a salad and sandwich and left hungry.
