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February 2024 by Chef James Fitzwater
Very helpful and friendly staff. Fair prices for new key fogs! All around good experience.
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February 2024 by Joseph Shivak
Dropped off my old iphone after work for a battery replacement and had it back in the morning. No issues and very quick service. Old phone isnt giving errors anymore.
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February 2024 by Andre Jordan
I came in with a last minute phone repair and the technician Jay at the Hilliard OH location (not sure of his last name) was super helpful, kinda and not pushy with recommendations. He fixed my crack iPhone screen effortlessly while also making sure it was affordable i am more then happy with my experience and will forever recommend it to Anyone and everyone who might need similar help also they lady’s working with him where very kind and helpful also didn’t catch there names but all around great business!
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January 2024 by Myron Gladle
Love Batteries Plus!! Great technicians, and a multitude of services. If it’s powered by battery, go to Batteries Plus you won’t be let down!
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December 2023 by Emily Turner
Dave was awesome! He changed my battery and said he was glad to help! I'm heading on a road trip and I told him he saved the day!
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November 2023 by Sumo Benji
The staff is always fast and friendly with service and their prices are very competitive.
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October 2023 by Nikki Sweder
I ordered online and the pickup was easy. I didn’t have my old battery with me because it still needs replacing, but salesman went ahead and gave me the “returned battery” discount up front. Very nice of him!
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October 2023 by chad tassin
I gave this location multiple chances to take my business. I went in for a phone battery replacement. The guy said they had to order one, no problem. Week went by and no update, so I called and spoke with another gentleman. The order never got placed. Again put the order in another two weeks ago by, no contact from store, again called on a weekday and no update on battery or if ordered. I call for a third time Man tells me that calling on a Saturday is inconvenient for them. I really don't know where to go from here, they clearly can't communicate or be bothered to assist a customer.Update: they have rectified the issue and service when I came back was good.
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October 2023 by Matthew Gotshall
We visited the store in Hilliard, Ohio on our way out of town. It was Sunday morning when most stores are closed. We thought the battery died on my wife’s cellphone. The gentleman who helped us checked to see if the battery was working. It turned out that the problem was not the battery. It was a problem with the charging cable. He sold us a cable and we were on our way back to Indiana in a few minutes. It was a nice experience.
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September 2023 by Ernest Nicastro
Have shopped here a few times when I've needed a specialty light bulb. It's a quick in and out and the staff is helpful and friendly. Unlike the big box stores customer service is usually available right away. And prices are typically competitive with the big box stores.
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September 2023 by Ms. Thompson
Stopped in to get a commercial emergency light batter replaced and had great service. An employee was already headed toward the door to meet me as I exited my car and entered the store. He asked what I needed, got the product, replaced the battery quickly and including checkout, the visit took maybe 5 minutes ... and the price was way less than I expected ... always a bonus!
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September 2023 by Kody D
Respectful , nice, socialable and understanding. The two gentlemen I talked to yesterday where both very helpful, and even though we could'nt fix the issue because it was on my end. They gave me suggestions on where to go to be able to fix the problem.
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August 2023 by Josephine Clark
I visited this store for a phone screen repair and the customer service I received from Jay was exemplary. My phone was fixed in about 15 mins and I also purchased a case and screen protector for a reasonable price. I’ll definitely be back, highly recommend!
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August 2023 by Megan Harrison
Quick turnaround, great, work, and associates very friendly and helpful!
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July 2023 by Drop The Needle
My son broke his iPhone in a spectacularly weird way. It didn't crack but it looked like it was bleeding. He was leaving the next day for vacation and he really wanted his phone to look okay for the trip, so I took a chance on Batteries Plus.Man, oh, man. Done within the hour, friendly service, perfect quality. Recommend this place over and over again. Really fair price, too. Way better than the Apple "Genius" Bar where they either get told you have a vintage item that they no longer service or that you might want to look into another device.Dave was our dude at Batteries Plus. Highly recommended.
