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April 2024 by brandi mccoy
Let me start out by saying Marcus and Cinda are amazing. I have been coming here for years and years. It’s a quiet getaway for me for an hour to an hour and a half. I have to say that this place has completely gone downhill badly. Needs a complete overhaul of management. Service is fine but the food is absolutely terrible. I Like to eat naked tenders , because I like lean protein. The last at least 5 to ten times I’ve ordered them maybe 1 was edible. I addressed this and received this reply, not from manager himself, but told server to tell me “ I will take it off the bill or replace this one time, in the future tell her not to order them anymore, they are no good”. Ok well, take them off the menu then. I am here right now, thought I would try one last time thinking maybe they wouldn’t be tiny and overcooked. They were just that once again. I asked the bartender ( don’t know her) “ these are the tenders?” She looked at me and just said “ yes” with an attitude. Look people, it’s insulting to bring this junk out to someone. The price of these things are too high for such a nasty product. Do better and start listening to your patrons. If this is what your handing people take them off the menu rather than robbing people.
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April 2024 by Kevin May
Really Nice place they wasn’t super busy servers was really slow one refill for whole dinner. Won’t be going back.
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April 2024 by Andrew Schwartz
15 wings, 3 different sauces, my son and I enjoyed them all. Love the wild
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April 2024 by Alora
I am not usually one to complain. My boyfriend and I are avid Thursday bogo night/ trivia goers but bw3s has been slacking!!! I was served these onion rings with my food, ( not earlier as one would have thought an app would have been but I’m nice so I let that slide, but bw3s has been getting on my nerve with the disappointment and cold food and bad service). This app along with our wings was cold (as they have been the past few times coming here). And I am just outraged that they served us 5 cold onion rings and had the never to charge us $6.49, over $1 for a sad ring. Can’t even blame them, it’s my fault to keep coming back and expecting it to be different. Oh bw3s where or where did it go wrong.
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April 2024 by Bobbi White
My partner loves this place, I like their lunch prices?. I find their chicken wings dry and honestly not very special, like their menu. Also, everytime I go (besides the last time) the waitress/waiters do not refill your drinks... Gets a 3 star for my partnerVegetarian options: I saw in their menu they have a black bean burger
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March 2024 by Morgan Kesterson
If I could give 0 stars I would, everyone there was completely professional until it came to the manager Matt, who you’d think would want to show professionalism but I guess not. He completely cussed out didn’t even speak to nicely a server there he cussed them out until they were in tears in front of me and my family,I had to ask my server their name so I could make this review putting them in an uncomfortable position, I am shocked and disgusted in what I witnessed there today. This should not be happening anywhere from anybody much less the manager of the establishment, I am disgusted.
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March 2024 by Kendra Bobulski
Tre is stake as the bartender. 40 minute ticket times for food and the new GM needs fired for cussing at employees for complaining about the ticket times and advocating for their customers. Very poor management.
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March 2024 by MRBARBQ 1
Went out to the Hilliard BW3’s. My waitress was Cinda. She was phenomenal. Showed me how to SAVE $5 on my order. Okay who has their employees trying to save the customers money. I’d say BW3 does. Every company needs to incorporate that. On to the food. Had some Honey BBQ and Garlic Parmesan wings, Onion Rings, Celery and a drink. The wings were really flavorful. Especially the Garlic Parmesan. Onion rings were nice and crunchy. Cinda was ALL over getting refills for my drinks. She even got one to go for me. Great experience today.
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March 2024 by Delbert Phillips
Inside was dirty, had a bartender working that had not been trained or anyone training her while she tried to serve customers.There was no management to be seen.The staff was all in the kitchen yelling at each other loudly because the music in the kitchen was blaring so loudly.A simple order of 6 traditional wings took over 35 minutes, because the cook was on the back patio smoking Marijuana.I know this because while waiting so long for my food, I stepped out back to have a cigarette and watch him doing it.I have to say, this place needs a complete overhaul of management and most of the staff..
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February 2024 by Baltazar Pascual
The service is bad, they gave us the wrong order and why the hell are there so many televisions?
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February 2024 by Mandi Marie D'Amico
We stopped in at 1030pm on a Saturday night, saw 1 other family eating. It was an absolute disappointment. Our server was kind and sweet, but our food and wait time was awful. My bun was burnt, everything was cold, the place looked like it hadn't been cleaned, ever. We ordered 2 burgers and a wrap and we didn't get our food until 11:19. Both me and my son got sick afterwards. I hate writing bad reviews, but unfortunately this was bad enough to take the time and write.
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February 2024 by Jon Grimm
The primary issue that I have with this location is service. I've been in a handful of times to just pick up food and the service has gone notably downhill over the last year or two. Not only is the wait time just to get acknowledged increasing, but I can't remember the last time that I've even felt "welcomed" at this location. I've never had any issues with the food, which is the silver lining but I'm hopeful that the customer service takes an uptick sooner rather than later.
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February 2024 by Heath Jones
Ordered a carry out order tonight. Went there and had to wait maybe 2 minutes for them to finish it up, no big deal. But the food was cold, almost stale. And overall, it was just nasty. We ended up throwing probably about half of it away because it was just so bad. This location is not good, at all. The plain city/dublin location is really good though. So the problem is specific to this location.
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February 2024 by Samantha Muldrew
Food was cold. Service was bad. Bartender didn’t follow drink instructions. Waste of money.
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January 2024 by chad tassin
It's lost some of its shine but still best place in town for a wing and TV experience. The medium boneless and toss is soils. Will recommend.