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December 2023 by Joshua Reyes
Their ATMs are always out of order or out of money.
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December 2023 by Jennifer Herbert
Sell my mom has been with Chase Bank for years. She wrote me a check for $300 which I brought here to cash. The teller was nice as I went through the drive-thru but she shorted me $10. I don't know if they have a check cashing fee for checks that are drawn on their Bank, but if they do, that's absolutely ridiculous.
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October 2023 by Douglas Massey
ATMs have been broke for a month
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September 2023 by Fun Till End
ATM Never works always bad on this location.. J.P are you watching what's going on???
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August 2023 by Priscila Jimenez
I went into this location in Hilliard at 4:30pm to open a bank account and the receptionist told me they did not have time to see me since it takes one hour to open a new account. To set up an appointment. Upset I went next door to PNC bank and opened a new account within 15 minutes. Lost a new customer for being lazy.
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September 2022 by Paulino Villatoro
The worse location. The didn't let me ask The banker two questions because he was too busy doing nothing. They told me i need to make an appointment for one question. Ridiculous management ?
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September 2022 by Jose Blanco
Not helpful, not going beyond what they could do. Just quoting policy, a monkey/robot can do that, what's the purpose of people working the bank.
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August 2022 by Alexandre Campos
This branch was empty and the guys told me I should schedule for the next week to open an account? What impressos should I have for this branch?
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June 2022 by Thomas Harter
I love this bank there is always someone right up front to help you. The ATM might be down once in blue moon no big deal
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March 2022 by Jon Lofton
The worst Chase location in Ohio properly the United States. Thanks for always being a useless part of our community!
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January 2022 by Kahina hina
Stuff very friendly and helpful ..I opened my account I got my card the next week ,services client very kind I had a fraud on my credit card and they fixed it out same day and they returned me back the stolen money ...thank u chase.
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December 2021 by Elaine Berman
This bank has been the best experience. When I've needed assistance or had questions their team has always accommodated. James is amazing when it comes to taking care of his clients. Issac is a fantastic financial advisor and I've had only quick and easy encounters with the notary team. Thanks you for helping me through a tough year.
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August 2021 by Robert Collins
Incredible people work at this location, the young lady that helped me-can’t remember her name but she stayed after hours and helped me with my hacked checking account. And the next day the manager was awesome- they treated me like family. God Bless for all of the help.
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June 2021 by C M
It is a great group of people working here! The location is busy but there is never much of a wait. They also have convenient hours on Saturdays.
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June 2021 by Val P
They don't even have a banker at this location. All they can do is to provide you a phone number that will transfer you to another six numbers, and the last one will tell to go back to the branch. I feel like a ping pong ball in an endless loop.