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January 2024 by Amee Holland
my second time trusting this company with my loan needs. easy, professional and friendly!
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March 2023 by Tamim Jan
Extremely slow service at the drive thru. The lobby service is also super slow. This is even without being busy. Sending your transaction through the tube in the drive thru is like sending it to a black hole. No one acknowledges that you are there or even greets you. A simple deposit transaction can take upwards of 10-15 minutes without anyone else in the line.It would be nice if the atm machine would have the ability to accept deposits - but it does not.I love this Credit Union and the concept of it - but they REALLY need to improve their customer service. It is lacking.
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March 2023 by sierra
Woman working was very rude. I’ve had multiple interactions with her and she’s never been pleasant.
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March 2023 by Stephen Hunt
This is my second auto loan with the credit union and I'm satisfied. Thank you
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January 2023 by yvette mitchel
I enjoyed working with Gina B. She is so friendly and kind and always available to answer all my questions.
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September 2022 by Lynette Brown
I have had the pleasure of working with CUofO for many years. I have financed (now) 5 cars through that wonderful organization. When I was trying to rebuild my credit and learn how to manage my finances, Donna Wood and Jennifer York helped me each time I reached a roadblock. I cannot say enough about the differences between a bank and a credit union. The credit union exists to help people navigate the difficulties when we may not have learned certain critical life lessons. I am now retired, have saved more than I ever thought possible and don't have money nightmares!
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March 2022 by Brandi Potts
I have done business with this credit union for over 15 years. they allowed a check that was writen incorrectly to clear my account an put my account in the negative $20,000. They never called me to question this check that was written incorrectly they sent me a letter!! Then told me there was NOTHING they could do for me. Worst bank I have ever dealt with. They don't have their members backs an will not help protect your money !!! RUN do not let them have control of your banking !!
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March 2022 by Hetal P
Very rude. The rep didn't want to answer the questions and was hurrying, maybe it was end of the day. She seemed to be very lazy.
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January 2022 by MSC M
I have been a member of Credit Union of Ohio for almost 20 years and I will continue to bank there indefinitely - here's why. From day one, I have received nothing but professional, courteous and friendly service as well as super great rates on credit cards, auto loans and most recently a home equity loan. Application processed are easy, painless and are always processed quickly. Any time I have ever had questions, I send a quick email and my questions are always answered with very quick turnaround. When I have need to talk to someone via phone, I am always able to connect with an actual person without delay. Also, the Credit Union of Ohio mobile app is well designed and works flawlessly. There are plenty of branches throughout Columbus and I am never more than a few minutes away from one should I need to visit one.Simply put - Credit Union of Ohio is the best!
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December 2021 by John Wisse
Always polite, professional and leaving nothing to want in your credit union customer experience. Thx team.
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December 2021 by Mark Crowder
Absolutely the worst financial institution I've ever worked with. They will never get my business.
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May 2021 by Rose Edwards
I Have Been A Member For Over 20yrs Now, Proud Member & Great Credit Union , Always Helpful, Quick Service, Always Feel The Personal Attentiveness They Show Me ?Thank You Gina Blalock & Jenn Hatfield??
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April 2021 by cheryl brown
Normally, I enjoy my time going into talking with everyone & depositing a check. But today was horrible! They would not cash a personal financial check made out to me! So I am disgusted with your institution. I am very concerned you will not let me have access to my account when needed. And stop changing what needs to be on my own check, in order to have it deposited! Yuk. Don’t know if I am going to stay with you guys
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March 2021 by Sean M
I have been a member of Credit Union of Ohio for almost 20 years and I will continue to bank there indefinitely - here's why. From day one, I have received nothing but professional, courteous and friendly service as well as super great rates on credit cards, auto loans and most recently a home equity loan. Application processed are easy, painless and are always processed quickly. Any time I have ever had questions, I send a quick email and my questions are always answered with very quick turnaround. When I have need to talk to someone via phone, I am always able to connect with an actual person without delay. Also, the Credit Union of Ohio mobile app is well designed and works flawlessly. There are plenty of branches throughout Columbus and I am never more than a few minutes away from one should I need to visit one.Simply put - Credit Union of Ohio is the best!
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February 2021 by Morgan Sean Curtiss Miller
I have been a member of Credit Union of Ohio for almost 20 years and I will continue to bank there indefinitely - here's why. From day one, I have received nothing but professional, courteous and friendly service as well as super great rates on credit cards, auto loans and most recently a home equity loan. Application processed are easy, painless and are always processed quickly. Any time I have ever had questions, I send a quick email and my questions are always answered with very quick turnaround. When I have need to talk to someone via phone, I am always able to connect with an actual person without delay. Also, the Credit Union of Ohio mobile app is well designed and works flawlessly. There are plenty of branches throughout Columbus and I am never more than a few minutes away from one should I need to visit one.Simply put - Credit Union of Ohio is the best!
