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January 2024 by Espas Muzikal Media JPA
I have been buying SHOES in this Store for almost a year, it is really affordable for my pocket and the staff is very kind and friendly to the customers and the good things are the points accumulated and the discounts and offers that they offer you, really highly recommended
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December 2023 by Jim Duckworth
Good store of you find a sale.
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October 2023 by manith long
Salesperson was very rude and unprofessional. The moment I walked in the store to look around for shoes, she gave me an attitude for no apparent reason. When asked if i could get some help she made a comment 'it there". She went to help another customer and make a remark referring about me how rude.
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September 2023 by Bobby Switzer
The worst experience ever so now they took money from my account to pay for a store pick up waited and called them to see what was going on no confirmation or anything then she proceeded to tell me they take the money out to cover the purchase which is fine but they have the option to decline it which she never did because the ones they had in stock online were not in the store and now I have to wait 3-5 days for my money to return bad company and policies lost my business. Just a trash store all together.
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September 2023 by Ashley Gover
Prices are getting expensive for shoes that used to be $20-$40 cheaper. Always clean and usually has stock for my sons size.
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September 2023 by DrejXArmy
Clean, good selection of shoes, prices are decent, and staff was friendly.
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July 2023 by Sasha Hernández
Store hours are not followed by staff. They pick and choose at what time to close the store. Came in on Wednesday at 7pm and doors were locked. The girl was in front of the door “cleaning” the window and didn’t even acknowledge I was standing in there waiting to come in.The store is supposed to close at 9pm but for some reason she decided to call it a day. Terrible service.Go somewhere else!
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February 2023 by Tea Proctor
Friendly courteous stuff however I was looking for Skechers and they didn't have much of a variety.
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February 2023 by Kendra C.
This location is trash it needs to be closed for good , they have a sign on the door saying be back at 4:30pm it's 4:37 and no one is in . They do this with a non disclosed lunch as well everyday .
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December 2022 by Kara jernigan
This store has multiple hours posted online and on their door today is Tuesday it is 4:30 PM just walked in the lady was very rude and she was like oh we close in 5 minutes I feel like she is definitely the grinch How are you supposed to go shopping at stores if you don't get off of your other job and they are already closed
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December 2022 by Doug Jewett
Just decided to drive over to the Famous Footwear in Hilliard OH on a Sunday seeing as they don't close till 6. Took me about 15 mins from where I live and I arrove about 5:40 and I walk up to the door and see a couple employees inside but the door is locked. Last I checked when a store closes at 6 that means 6, right? I'm a pretty fast shopper and had a good idea of what I wanted but....nope. I understand people wanna get home but you stay open the advertised hours. I wasted 1/2 hour of my day because someone else's bad work ethic. Not cool
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December 2022 by Celia Browning
They were very busy but we found what we wanted they were very polite and helpful.
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October 2022 by Liz Benimess
I came to find shoes today for my son and found this hand written note that they were closed for “lunch”. It was afternoon. There was no time listed. I appreciate that all employees should get breaks though I am not sure why a store that opened at 11a needs to close for an undisclosed time for “lunch”.
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October 2022 by Blessing You
I came in last week to look for my daughter some shoes and while I was looking, there was two ladies in there and the one lady with bob hair cut was very rude in the store yelling at the young lady. I told the young lady I’m sorry you’re getting treated like that and she told me that is my manager, I’m sorry no manger should ever talk to employees like that at all.
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July 2022 by Darlene Y.
I drive 20 minutes to the Famous Footwear store because I like to try on things before I buy. Recently I made a trip and found a sign on the door that they were closed and would reopen the following morning. I took my son across the street and bought a pair of shoes at a much more expensive store because he needed them that day. Today, (three days later), I drove the 20 minutes again to do some school shopping for my daughter. We went to the door, found it open, and went in only to be told by the assistant manager that she was leaving for lunch and the store would be closed for the next half hour. I was more than a little angry. I understand that she has no control over lack of help, but is it too much to ask for a sign on the door or notation on the web site saying "We will be closed daily from 1:30-2:00 to allow our staff to eat lunch?" I waited because I was not about to pay another fortune for a pair of shoes nor drive back on another day. Oh, then she neglected to ask for my rewards information so I got no credit for the purchase. Not impressed, folks!
