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September 2023 by Sherelle Dulaney
ATM rarely ever works, night deposit slips are old and stuck together, and speaking to a branch representative is always frustrating because nobody knows the answer to anything. Next closet branch is in Dublin, Oh which is still 30-45 minutes away from where I live
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July 2023 by Lisa Whittaker
I have been a member of this bank for 16 years. They know myself and my family by name and take care of everything I need. I have had checking, savings, installment accounts, mortgage accounts, etc. through them. No problems at all. I use both the app and the branch location.
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March 2022 by John Pappas
Excellent customer service and best interest rates in Columbus. Forrest and his team always provide the best customer experience..Bank here CBus
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December 2021 by Rich Howard
Would give zero stars if I could
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December 2021 by Marta Szajek
Do not use
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November 2021 by Matt
Would be surprised if they’re still in business next year.Website is straight out of the 90s, customer service is laughable, and even basic finance technologies don’t work. Everything about this place raises red flags.
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November 2021 by Kara Swisher
Not a real bank. Avoid at all costs
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July 2021 by Gena W.
ATM stop only . The atm worked just fine although it was a bit old looking. That's ok though, this bank is going through a name change so maybe they'll get a spiffier one soon.
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May 2021 by Fracturedapple
This bank makes it hard to make payments, their is no online pay option if you borrow from them.
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January 2021 by The Donalds
I am biased ??? but get great service on my consumer banking. Friendly staff. Open by appointment only is an issue they are solving in 2020.
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January 2021 by warren poling
ATM machine and location as a whole is incredibly inconsistent.
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December 2020 by Warrens' Workouts
ATM machine and location as a whole is incredibly inconsistent.
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July 2020 by Eric Scott
I called six Banks and this is the only one that had notary service available 5 stars. Ever was great.
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February 2020 by david dygert
I am biased ??? but get great service on my consumer banking. Friendly staff. Open by appointment only is an issue they are solving in 2020.
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February 2019 by Dustan H.
Justus and his team were helpful and available throughout our home buying process. Having worked with a big bank in the past for our previous home, I can assure you that using Justus provided us with a much easier home buying experience. No delays, we closed on the exact day he promised and we were even greeted with a house warming gift made by his wife! We cannot recommend Justus and his team enough!