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September 2023 by theresa angelone
i didn’t actually get to see anyone, yesterday, because i had gotten there at a little after 7:30 and hadn’t made an appointment. had just been turned away from urgent care because their billing system was messed up and i had been going there for 2 years and now all of the sudden it showed that i had an unpaid claim from 2018 from michigan, where i had never lived, that i had to pay to be seen. which i refused to pay, obviously and now every other urgent care was about to close, but the minuteclinic was still open and 4 minutes away.i high tailed it over there and was trying to sign up for an appointment, when a doctor came out with a patient and i told her that i really needed to be seen. she said she was sorry, that they were closing up. she did ask me what was wrong. i explained. she told me i should go to a different urgent care or the er, i explained to her why i no longer go to the ohiohealth er.i told her that i literally only wanted for someone to check my pulse and my blood pressure, that was it. that’s all i needed. she truly seemed to care. she asked me if i was anxious, at that moment. i said yes. then she grabbed my wrist and took my pulse manually with her watch for me. she told me it was at 100, just a little above normal, which completely put my mind at ease. 100 is totally normal for me and that entire day i thought it was beating out of my chest, but i couldn’t tell.i always go there for my flu shots and whatnot and they’re always very kind. but this doctor seemed vert genuine and even told me to come back and tell them how i was doing, which i’m sure is just something that they, “should say.” but it was a nice touch.i would trust them with my non emergency medical needs in the future at this location. it’s nice when you find doctors who get invested in what you have to say and are actually listening to the words coming out of your mouth. ☺️
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November 2022 by Adam Snyder
I never leave reviews but I felt compelled to after my experience today. I saw Brooke, an NP, after a few days with some nasty cold/flu symptoms. She was kind and courteous, as well as extremely thorough in her assessment. She very easily could have checked my throat and ears and sent me on my way without guidance, but she did a strep and flu test to rule those out, and when they were both negative, she gave me guidance on what to do moving forward and warning signs of worsening infection. This truly felt like it was her own private practice with how thorough she was with her questions and how caring her demeanor was throughout the interaction. Not to mention, it had to be what was at the tail end of her day on a Friday, and being in healthcare myself, I know what that can be like. It can be hard to keep up the warm welcoming vibes, so much kudos to her and I highly recommend!
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September 2022 by Todd Ulrich
Easy to set appt online. CNP was good, lab results back quickly. Would use again for minor mishaps
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May 2022 by Jon
Don't allow them to do lab testing.I was told test would cost around $50. By Practioner.Received billing from Quest for not just the one test as expected but three. Quest charged me $103 twice and $178 for another.Minute Clinic and Quest are a scam.When I called M. Clinic they were soooo sorry there must be a mistake. After five phone calls, and referred back and forth, I was told to deal with it. I signed the paper allowing lab testing thinking only one lab result was needed but the paper gives them authorization to do as many lab testing as they want. Yep, you signed a blank check.
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April 2022 by Clay Severance
The staff was great. The CHP Emily was fantastic and so nice.
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January 2022 by Matthew Turner
Can't call it a walk-in clinic if there is no option to walk in and wait to be seen. They only operate by appointment. I would have never bothered to go out of my way to them had i known.
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January 2022 by Jack VanDyke
Appointment at 4:20, arrive at 4:05, checked in by 4:10. It’s currently 5:06, the clinic closes at 5:30, haven’t been seen or spoken to by an employee. This is terrible.
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January 2022 by alicia mallory
Waited a long time to take a scheduled covid test. The woman who was supposed to administer the test came of cvs 10 minutes late after clearly having gone shopping
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January 2022 by Augusta Ward
Very pleasant experience. Profesional provider who made me feel very comfortable. The office was very clean. It was quick and easy. All of my questions were answered.
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January 2022 by Ryan Duffy
I’ve been misdiagnosed three times here just this year alone. All for different things. I would suggest going to a real urgent care first, you are going to end up going to one anyway. Absurd.
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January 2022 by Taylor Miller
I’ve had a great experience every time I’ve gone. I’ve seen two different nurses, both of them were very intelligent and helpful. They even took the time to explain the scientific side of things to me and I really appreciated that.
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January 2022 by junior sanabria
Made an appt for flu like symptoms and got turned away. I am fully vaccinated and my daughter had just been tested for Covid 4 days ago and it was negative. Refused to see me unless I had Covid test because my symptoms aligned with Covid… I reported no difficulties breathing, every other symptom was flu like and could sometimes align with Covid. The nurse asked the doctor and the doctor kept saying every excuse not to see me. I understand that these are hard times for medical professionals and I take Covid very seriously but it was very upsetting when you have FLU symptoms and they just chalk it up to Covid and kick you out. Now I can’t get appt anywhere!
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December 2021 by Domino Lexington
Not sure what happened with other people, but I had a nice visit. I made an appointment and checked in on the kiosk. I was there to get some refills on some medication. Everyone was friendly, they explained what they were doing every step of the way and made sure to double or even triple check some details with me. The wait was a little long, but there were only two people there so I think you've got to be realistic with your expectations, plus, the ladies did apologize about it. Definitely would go again and/or recommend it to other people.
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December 2021 by MewSage86
I went in after work on April 29th because I could not hear out of one of my ears and it was starting to hurt. After signing in, I waited for a bit before I was called back. The nurse and NP were quick and efficient. Lisa, the NP, diagnosed me with an ear infection on my left side. She also answered any questions I had about my upcoming second dose of my Covid vaccine.
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December 2021 by Courtney Jackson
Left work early to go in and get antibiotics for a UTI. clinic says it doesn’t close until 7:30. Waited in line for 15 minutes and after they took the fir in before me it was finally my turn. The girl behind the desk told me they no longer were taking walk ins. I told her I thought they closed at 7:30 and it was only 7:04. Told me there was nothing she could do. Very disappointed
