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June 2024 by Erika fischer
Amazing customer service!!! Our dogs get a little scared to go back, but always come out happy and looking amazing!!!
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June 2024 by Brooke Arnold
Helpful, kind, great products.
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May 2024 by P N
Not happy with the grooming service for our mini golden doodle at this location.We signed up for Full Service Spaw service for our pet, when we visited the store, groomer says his hair is matted she can only do shortest possible haircut, we agreed to it.This is what we got.Haircut was incomplete, not washed and hair was still hanging around his neck.We visited this store because previous groomer was working here, unfortunately our pet was assigned to a different groomer.
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May 2024 by Margie Brown
Kristen groomed my English Cream Retriever and it’s the best haircut he’s ever had! She was kind and patient and has a new dog friend in Finn. I’ll only use Mutts Hilliard store from now on.
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May 2024 by Alexia Carcelli
Kristin was so amazing with our baby for her first nail trim. Super quick, super friendly, and even gave me some tips for trimming at home! ?
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April 2024 by Brittani Moellendick
The older gentleman with the glasses and the tattoos was the best greeter to the store… He set us up to be able to give Hunter a self service bath and just overall nice and helpful. Hunter thoroughly enjoyed his bath. They had everything we needed and more. And Meg was a sweetheart. She helped me locate toys and treats for my dog and also is a lover of labs. The staffing as a whole was wonderful.
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April 2024 by Sage Greeby
Juniper had a grooming appointment with Lindsey on 3/29 and I absolutely love how she turned out. It was Junipers first time to a mutts and co groomer and I am so happy with the results :)Edit: also whatever shampoo/conditioner was used made her so so soft she looks and feels like a teddy bear
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March 2024 by Cait Brill
Our groomer sadly closed recently and with our dog starting to get a little older/stiffer we were looking for somewhere that had cage free grooming. We are so so happy we found Kristin over at Hilliard and she took amazing care of our big floof for a quick appointment to get her used to going somewhere new. Staff is so friendly and store has a great selection. Thanks so much we’ll be back!
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February 2024 by Annie Jacobs
I adopted my sweet Siberian Husky mix from the dog shelter last week and his coat was BADLY matted. Poor guy was in rough shape, but the groomer Greer at this location worked some serious magic on him! She was so sweet and gentle with him since she knew it was his first time ant a groomer. She was really knowledgeable about the specifics of what his coat will require as far as care moving forward. Best of all, she was able to save his coat from having to be shaved. He looks like a whole new dog now, and he is good friends with Greer. You can tell she is very passionate about what she does and cares so much about her pup-customers. We will definitely be repeat customers for life just for Greer.
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January 2024 by Destiny S
They don't want you to use the self-service, they want you to use their groomer. Ambiguous wording so they can pick and choose whatever rule they want to enforce without a clear definition of what is allowed and not allowed. No clearly defined rules on the website either so you don't find out until they tell you. You won't even find this notice on the website. This was pups third time here using the self-service, so very random on the enforcement.
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January 2024 by Brad Conrad
Great place for my chow chow to get groom .He likes people but no other dogs..Thank you for this type of dog grooming...
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January 2024 by Matthew Wright
Great place they try really hard my boy was looking great!!!
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January 2024 by heather kochenash
Affordable and great selection
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December 2023 by Destiny S.
They don't want you to use the self-service, they want you to use their groomer. Ambiguous wording so they can pick and choose whatever rule they want to enforce without a clear definition of what is allowed and not allowed. No clearly defined rules on the website either so you don't find out until they tell you. You won't even find this notice on the website. This was pups third time here using the self-service, so very random on the enforcement.
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November 2023 by Britt
Not sure who the wonderful kind guy is at the front but back when the dog wash station was up and running (not sure if still down) he was the most kindest full of energy person out there. Great staff. Wash station is well kept clean and just a good atmosphere!
