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April 2024 by christopher wolfe
They will sell dogs and pen them, but won't sell mice, mealworms or any live creatures to feed other animals. It's called the circle of life. Its ridiculous!! Lost our business.
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March 2024 by Jarred “Jpouty” Pittrs
Switched to franchise recently. Got rid of member rewards , got rid of “zignature” kangaroo, got rid of the reptiles , fish … feels totally different now….I will not continue to ship here anymore …. This was the last straw … many of the dogs for sale had mini hernias that were surgically fixed ( which is ok , but why did so many have hernias we saw , maybe 2/3 out of 10 )Taking my business somewhere else . Good luck , I see this store going out of business in less then 2 years . Poof
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March 2024 by Ron Salata
Prices are too high for me anymore
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October 2023 by Brittany B.
I love playing with the puppies here. They are absolutely adorable and all have great personalities. The staff lets them get exercise outside of their kennels everyday Im there. They are being walked and able to play in a huge play pin out in the store. The staff is wonderful and very helpful!!
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August 2023 by Majo Torres
The staff is always very friendly, and I love playing with the puppies. But they are very pricey, but they care the dogs and give you all the information you need
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July 2023 by Amanda Harris
Brought our new bunny home 5 days ago. It was sneezing when we brought it home. Thought nothing of it until the sneezing gradually got worse. By the 5 day we had the bunny I took it to the vet... It has snuffles (respiratory infection)... I paid 200$ for the bunny and the enclosure then had to turn around and drop 100$ on the vet for antibiotics. Thanks petland for not taking care of your pets and selling sick animals!This review was posted before they agreed to reimburse me for my vet visit!... I went in to petland to get my reimbursement and they were mad I left a bad review. Printed my review off from Google and slapped it on the counter in front of me and said corporate will be mailing me my money. So not only are they selling sick pets they are childish and petty and mad because I told the truth in my review!
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July 2023 by Melani M
It really is awesome to get some puppy love, just hard to not take them home. Staff was very friendly and informative, documented exactly what breeders the puppies came from and had pictures of the safety checks that had been done at each facility. They are pricey though! VERY pricey
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April 2023 by Tonya Withers
Got a dog from petland a year ago almost exactly. They wouldn't bathe him so that should have tipped me off right there. I paid good bit of money for a dog they didn't want to bathe. Refused. Get him home...can't kennel him he freaks out. Dogs on meds because of anxiety issues. Separation issues are so bad can't walk out of the room for long before he panics. Has been very hard experience for my whole family. I do not recommend buying from them.
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April 2023 by Charles Holley
I was surprised to find low prices on dog supplies and feeder mice for snakes. Honestly, I've never considered shopping at Petland for anything, but, I will now.
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April 2023 by Renee Vance
Always friendly staff. Attentive for the kids to play with the dogs. Love it here.
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March 2023 by kayla mckown
If I could I truly would give zero starts. Please read this comment fully before deciding to visit petland. I'm 20 years old. Last year around the beginning of December I decided I wanted to get a pet. Something small that would help with the loneliness. I had decided to go to petland knowing they have a variety of animals to look at. I had met an older guy white with long hair. I wish I remembered the name but i don't. I told him I'm new to having pets and I'm looking for a hamster. He showed me a few and I looked for a bit. They were adorable and I was so excited! I picked the last syrian hamster they had who was cage alone. She was the color of buttercream and her name was heaven. I told the same employee that I know little to nothing about hamsters but happy to learn. I made sure to ask plenty of questions and get the man's help picking out the bedding food and toys. I picked everything out and went to cash out. Let me start by saying the first you he recommended was a fake wooden carrot with a green top. I didn't notice until a few days later but heave began to eat the green part witch was nothing but long strips of plastic. I assumed it was rope at first but after noticing her try to eat the plastic I had to take it out. My second problem was the bedding. I asked what bedding is safe and comfortable for her. He pulled off pine and cedar from the top shelf and handed it too me saying this is what I should use. If you going it it's EXTREMELY toxic for small animals and shouldn't be sold let alone recommended. I loved heaven She was sweet and cuddly and LOVED treats. But one month later she sadly passed away while I was trying to hold her. I held her in a rag on a heatpad until she fully passed then I let her go in the river. I cried for a few days and went back. The lady I talked to almost didn't give me a hamster because it had been a month but after a little arguing she agreed. The second one lasted 2 weeks. I took a few months before going back. When I went back I spoke to a manager telling him everything his employee had put me though. He offered me another free hamster which I was not there to get another but just to let them know what happened. I was reluctant but saw another syrian hamster who was the biggest I've seen. This time I did more research changed the bedding got better toys and everything. The hamster seemed okay for a couple weeks and by okay I mean it was alive. But despite this being the biggest hamster it was the least friendly. It bites quite often and doest seem to like people. Well I found her dead in her cage yesterday morning. I'm not sure what happened or why. None of these hamsters showed sign of wet tail. They all had the medicine, plenty of food and water. The last one seemed miserable the whole time and it was so sad I almost took it back but I didn't want it to spend anymore time at that awful place. I'm traumatized from this experience and if your looking for a pet for you or your kids PLEASE I BEG YOU GO ANYWHERE BUT HERE. No one deserves to go through what this experience has put me through. Please ignore the smile. I had no idea that baby heaven was dying yet. I thought maybe she was tired until I couldn't get her back up. I loved heaven and very much wish I still had her.
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March 2023 by Marcie Bloom
My daughter and I stopped in to get ferret food and bedding we saw puppies and birds they were so cute
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December 2022 by Heather DeClerck
The store was clean, but I made my selection, went to the register and stood there, first in line, for about a half hour before being helped. Definitely more staff needed.
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November 2022 by Anonymous Poster
The employees are not attentive. This was a Saturday, late morning early afternoon. I'm giving it three stars because I feel sorry for the animals.
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October 2022 by Kros Tofer
To be fair, I only shop at this location for the selection of betas. They randomly have. Very hard to get help in the fifth section. Staff is usually very busy shoving puppies and people's hands as they walk through the door. Store is usually very clean. If you can get someone to help you, they are usually nice too.
