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March 2024 by Amira haidar
Petspired grooming truly cares about animal’s wellbeing, along with grooming. We have been coming to petspired grooming for over a year. I have a very high-anxiety Bichon Frise named Reno. In the past, he’s snarled and attempted to bite groomers. Also, he had some knee problems and was awaiting surgery. At his first appointment with Petspired, I made the groomers aware of Reno’s past behavior. They made a plan to desensitize him. Reno’s first few grooms took a while because they gave him breaks when he got stressed. With anti-anxiety medicine prescribed by our vet, and the dedication from Petspired, Reno no longer tries to bite during his grooms. He doesn’t even shake when coming into the building. They took the time to show my dog that grooming wasn’t scary. Petspired was also amazing helping us schedule grooming appointments before and after his knee surgery. I like keep Reno cut shorter than most Bichons. They do an excellent job doing a shorter cut on him. He looks adorable every time. If you have a dog who needs special attention during grooms, I highly recommend Petspired!
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December 2023 by Leatherneck189
Have the very same shop in London where I live, but for some reason they cannot seem to be able to maintain a groomer, they had a young person there Ashley that was awesome, now the place is barely open, so I have to go to Hilliard, the groomer there is very good. Work on getting a groomer in London that wants to work more than a couple days a week.
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October 2023 by Christina Vincent
I've gone to this grooming spot for 2 years. I did have a bad experience with one groomer but she no longer works there. They were two other groomers I worked with and they do an excellent job with my two poodles and the morkie who was known for biting, but they have no problems and the dogs come out happy. We only go to Liz now and she is excellent with my standard poodle.
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March 2023 by anon a
i have been working there for almost a year and the owners are ghosts when it comes to the businesses, they don’t care about the well-being of their employees and tries to make the commision groomers stay and do an hourly employees job. commision workers get paid per dog not per hour. so all the workers are upset and so am I. we’ve had lots of workers quit because of the poor treatment from the owners. they are negligent to the buildings themselves as well and make all the employees pick up their slack. we aren’t owners. and we aren’t hourly workers. we do so much for the company that it’s still not enough for them. they will never be happy with whatever we do and it’s exhausting. if i’m a commision worker i’m not going to stay after i’m done and work for free. that’s not happening nor will i ever allow it to happen. i’m not going to be a slave to this business.
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January 2023 by Kristen Koslow
Took our mini sheepadoodle there and the cut was all uneven, didn’t follow what was asked, body hair was cut way too short and they shaved his snout and left him with a huge mustache that was uneven. It’s been 4 weeks since and we have repeatedly emailed, called and texted them to get a refund and no response.
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January 2023 by Rich Fleming
They did a amazing job with both my dogs there cuts were flawless and they were very kind plus great prices.
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December 2022 by Kimberly Koons
I recently had to make an unplanned trip to Ohio from Florida. I had to cancel my little girls grooming appointment due to leaving. She was a hot mess. After looking around for a groomer that may be able to squeeze her in since she is just a little 5 pound yorkie. I typically would not take her to a random person. But I had a friend of a friend suggest pet spired. I was so happy, Brittany saved us. Macy looked amazing and was strutting her stuff that evening. THANK YOU SO MUCH BRITTANY. if I’m ever in town and she needs just a clean up I’ll be calling her. Thanks for the great service and skills. The whole staff was very welcoming as well.
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December 2022 by Brenda Volpe
I will never be back. Worse groom ever. A big patch on the side of her face is scraped down to bare skin. She is acting like she was abused. I have been going here since you opened. I had a noon apartment. After arriving I was told I didn't have an appointment. You had cancelled me because my groomer quit. No one had the good sense to even call and tell me and ask if I wanted to schedule with a different groomer. I was told my the girl at the desk that my dog "had bitten all over the groomer". The groomer showed me her index finger and said "see that little mark". I saw nothing on her finger. I use to send people to you. I'm now going to post they should go elsewhere because you do a lousy job. I would like to speak to the owner but you probably won't show him/her this since it isn't in your favor. My dog has never bitten a groomer and I don't believe she did this time. However with the huge bare spot on her face, maybe she should have. I'm sure that hurt her. WORSE GROOM EVER. I'm not a groomer and I could have done a better job. I didn't want to give you any stars but in order to post, one had to be picked.
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November 2022 by Ashley Anderson
I had called and made an appointment for my dog. I had the confirmation email and everything. I show up and the groomer says they’re full for the day and are booked out for several months. Their solution? Find another groomer!! So now I’ve wasted an hour of my day and have to wait who knows how long to get her in somewhere else.
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June 2022 by Meera Sample
Just recently moved to the area and was looking for a new groomer for my golden doodle Marlo. The staff at PetSpired are extremely kind, welcoming and did a fantastic job grooming Marlo at a reasonable price. In addition, they have great scheduling staff that schedule grooming far in advance. Marlo seemed very happy after his grooming! I would recommend PetSpired to anyone looking for a routine groom for their dog.
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April 2022 by Ashley Newton
Had to take time to leave a review because the staff at Petspired Hilliard were amazing. Two days ago, we unexpectedly added our pup Louis to our family, as he was neglected by his previous owners. He hadn’t been properly cared for so we needed grooming asap. After we took him to the vet, I called around and got in touch with someone with Petspired and they were able to get us in same day. Thank you so much, you’ve gained a regular client out of our family!
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April 2022 by Lisa M
The staff is ALWAYS so kind and sweet with my animals. They do a great job grooming them and are calming. I really appreciate the staff here bc you can really tell that they love dogs with a passion.
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April 2022 by Jill Pastorius
I love PetSpired. My dog Rudy always looks & smells so good & he loves to go!
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January 2022 by Christine Zimmer
My 8 month old lab had a bad experience getting her toenails trimmed. I came in not having high hopes of getting them done due to her past experience at another place. At first she was fighting it but they did an amazing job calming her down before continuing and they had them all done within 10 mins. The staff was great. I’m beyond happy and impressed with the service.
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November 2021 by Cindy Crouch
This company is a joke. You can't get a refund on your things. And I am a new customer. But you have already lost me, because of this issue, not returning phone calls and refunding money. Because I should have received my things in 4 days and now it's going on 2 weeks now. This is unprofessional indeed. I will never buy anything else from your company. Give me a call ASP and make it right.
