-
March 2024 by Eric Weber
Easy process using the online rental system clean facility and no sweat rental
-
January 2024 by B B
Very corrupt business. I go to the 4060 morse road location but the company itself is robbery raising my rent nearly every month where I can't afford it anymore. I've been out of work for 6 months for medical reasons and my property manager is personally retaliating against me I believe. I am resorting to selling my personal belongings with the goal of no longer having a storage unit here. Be warned....don't do business with these guys. They get you in the door with a good rate and then find any and all excuse to raise it.
-
December 2023 by Anthony Rondon
Clean spaces and very accommodating staff.
-
November 2023 by Dan Sliemers
A nice storage facility and seems very secure.
-
October 2023 by David Shetlar
Typical storage place. Annoyed that revised phone app needed for access no longer remembers my password, so have to enter it every visit! They also raised the prices and require a $15/month insurance fee - a new moneymaking scam all storage places are now doing even if you have nothing of real value in the unit!
-
July 2023 by Chase Burke
Always great to deal with. Customer service is top notch. Highly recommend!
-
April 2023 by Jimmy K.
They raised my rent every 9-12 months. when I went on their website I saw I was able to rent the same unit for $100 a month cheaper. When I called about the price difference they agreed to lower it $40 a month for 3 months, I did not accept this. I told them I would move all of my stuff to a new locker for a cheaper price. So instead of just letting me keep my original locker, I had to move all my stuff to the same size locker in the same building about 300 feet away to save $100 a month. Go somewhere else if you can.
-
March 2023 by timothy keneavy
Don't do anything online, they don't work together with the actually location, so that way the can steal more of your money. I did my vacate notice online, received an email stating that I was taken care of. Was charged for the next two months, when I called, they transferred me around a couple time till I transferred back to my renting location. The lady there offered only to cancel my account with no refund. When I complained that this was suppose to be taken care of two months prior, she offered no assistance with a remedy, which leads me to be leave this is part of their scam. They also raise the rates every couple of months. Pretty shady.
-
October 2022 by Chelsea Hutchins
Jasmin is by far the most friendly and helpful lady I have worked with in a long time. She made sure we were all taken care of. I definitely recommend!
-
October 2022 by Chelsea Ahlteen
The 2221rome hilliard location is all you could ask for in self storage. Each employee that I have worked with have been cheerful, helpful and very knowledgeable. Hats off to Tonya for going above and beyond for us. We are extremely pleased and quite thankful to you and everyone here at store #26536
-
August 2022 by Lafaye Glenn
Well this has been one of the worst moving experiences I’ve ever had I call to get a rate for my apartment the representative gives me a quote for a unit that wouldn’t hold all of my items so I’m forced to rent another unit to accommodate my other items which totaled over $300. Oh I was told that I could get a bigger unit later, while paying movers $150.per hour. Prior to that when I went to pay for my first unit and the clerk told me before she gives me the key to my unit I had to go online then and give them 5 stars at that very moment. So fast forward about 10 days I get a call stating I owe another $100+.00 for monthly fees so over 400 for 2 weeks. I pray that this is My last time ever having to us Public Storage
-
August 2022 by Thallissa Bowman
Robin is awesome....made my day better than it could ever been. Great customer service. Recommend 100%
-
August 2022 by Wendell Webb
I've used this place a couple of times and I am pleased with the units. The Hilliard branch has a professional and courteous staff (like Ms. Robin) who will worth with you on rates and units.
-
July 2022 by Melissa Delpech
This location is amazing, kept clean and very secure. It is convenient. The bonus is the property manager, Robin. She’s a treasure, always so kind and helpful.I’d recommend booking here and knowing you’re in good hands!
-
July 2022 by R.P. Mayhew
Robin is simply amazing. Professional, polite and pleasant! Robin keeps her facility in very good order and clean. Highly recommend this location.
