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December 2025 by Jennifer Hammond
The customer service that Fernando provided me was absolutely exceptional! He went up and above to make right what another location did wrong. Anytime I need new tires, he will be who I bring my car to.
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November 2025 by John Rich
Everyone at this location was super friendly and helpful. Even though it was the day after Thanksgiving. Fixed my flat tire for free, which I didn't even realize was something they did.
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November 2025 by Shawn Friemoth
Very friendly staff, wonderful customer service
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November 2025 by Zoe Glore
Helped me get new tires and were so kind the whole time!
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November 2025 by Jon Hammons
I had an excellent experience at the Tire Discounters in Hilliard (Mill Run). Gerald and his team were fantastic from start to finish. They helped me get a new set of four Michelin Defender-2 tires for my 2020 CR-V and made sure everything was taken care of, including alignment, installation, and all the additional services they include.
Everyone I spoke with was professional, courteous, and incredibly helpful. They walked me through the best options, found ways to help me save money, and had everything completed quickly without sacrificing quality. I am very pleased with the service I received and highly recommend this location!
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October 2025 by Heather Gilligan
Gerald was incredible, very patient, professional, & knowledgeable. Had all four tires replaced, the alignment & oil changed. They went above and beyond as well as did it in a prompt time frame to accommodate my work schedule. Very thankful for this shop! Will be going here for future car needs!
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October 2025 by Jenish Shingala
Terrible experience at this location. They asked me to drop off my car but couldn’t give me any idea when it would be ready—just said, “We’ll call.” Four hours later, no call. When I called back, they suddenly said it was ready. I got there and the car STILL wasn’t ready, and I had to wait another 15 minutes. Zero communication, poor service, and then they charged me labor when I know other TireDiscounters locations do it free. Paid money for this kind of stinking service? Never again.
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September 2025 by Doug
The Mill Run Tire Discounters gives me all the signs of being a clean shop meaning honest and diligent. I've experienced professional and friendly customer service. I don't tend to post many reviews but this shop deserves a shout out!!
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September 2025 by B. X
They never follow their schedule. Their appointments system is meaningless.
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August 2025 by Chris Schwilk
Great experience as always. Nice people and quick service!
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August 2025 by ie na
I had a very frustrating experience with Tire Discounters. I dropped off my truck for a noise on the rear right tire, and after a 4-hour wait, I was told it was the rear end and that I needed to take it to a dealership—despite the fact that it was clearly a tire with a hole in the tread that I could fit my Fingers in. The technician, Chase, advised towing the vehicle, which I did.
However, the dealership couldn’t even get me in for a diagnosis, so I had to tow it to a local auto shop, Lukes Auto Body, who thankfully diagnosed the real issue — a damaged tire. I ended up out over $820 for two tows and 10 days without my truck.
I approached Tim (GM) and Steve (Regional Manager) about replacing all four tires at cost, as a gesture of goodwill, since I was already facing significant expenses. They claimed they would save me $600, but the actual cost was the same as elsewhere, and they refused to provide any additional compensation or a gift card, citing that they didn’t want to lose money because of their tech’s mistake.
Despite providing videos and pictures showing the actual tire damage, Tim insisted the noise was from the rear end, demonstrating a lack of proper inspection and understanding. It’s incredibly disappointing to be treated this way by a national chain. At this point, I wouldn’t trust this shop with my bicycle — their service, communication, and customer care have been extremely poor. Luke's Auto Body A+ and I was glad my $2150 for 4 new tires went to a better place...
Highly recommend avoiding Tire Discounters if you value honest, competent service and transparency.
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August 2025 by Jamie Sagrilla
Got us in at the last minute and did the service in a very quick manner. Thank you.
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August 2025 by Angelo Serra
Can't say enough good things about this place. Had a flat on one of my tires the other morning and was there before 8 when they opened. Opened the doors and got me looked at pretty quick.
While my tire was under the service agreement they did not have one in stock but they were able to get one by the afternoon and had my vehicle back by 5.
The entire staff was very professional and courteous, and kept me up to date the entire day. Tim was a great communicator and his time estimates were accurate.
Great experience with a great team.
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November 2024 by Jenna Darling
Wonderful customer service. Everyone was so kind and informative! Highly recommend. Thank you guys!
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October 2024 by H Wang
The store manager David was very helpful and thoughtful, got my tire patched quickly and professionally! I highly recommend this store!
