This Verizon store in Hilliard offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or conveniently place online orders for in-store pickup, same-day delivery where available, free two-day shipping, or use express lockers. The store is known for its helpful and knowledgeable staff who prioritize customer satisfaction. Many customers have praised the staff for their excellent service. One reviewer, a long-time customer, highlighted the assistance received from a staff member who fully understood their problem and worked until they were completely satisfied. Others mentioned team members like Kiriana and Maryam for their dedication and helpfulness, with one customer recommending a pay raise for Kiriana due to her exceptional service. A sales associate named Bano was also commended for helping a customer significantly. While some note that cell phone stores can sometimes have long waits, most reviews reflect consistent positive experiences. Customers appreciate the staff’s professionalism, care, and willingness to assist with questions, device setup, and repairs. Overall, this Verizon location is appreciated for its friendly service, knowledgeable employees, and convenient options for shopping and service.
Kiriana has helped me today and was absolutely great. Had a weird accident happen on my phone and she handled everything swiftly for me and had my account taken care of. Definitely come see her if you visit this location!
June 2024
Absolutely the best service I ever had at Verizon. Been a customer for 10+ years and thanks to Collen, My wife and I will always come here if we ever need help again. He fully understood the problem we were having and worked on fixing it until we were completely happy.
April 2024
Got a new phone here they did a great job and I left happy with exactly what I wanted .
