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February 2024 by r Lynch
Charles is the most knowledgeable and helpful person I've ever dealt with at any cricket ever. He didn't try to talk us into a new phone. Very honest individual! It was an actual pleasure going to cricket.
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February 2024 by Christina Kisling Mongold
Customer service all the way. I left feeling informed and satisfied
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November 2023 by Marilyn Riley
This one is for Casey M at the Hillsboro location, for dealing with my bird brain this morning lol, patient and competent, had some confusion (mostly on my end, found my stylus! ?) and got it all figured out! Thanks!
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October 2023 by Kai Rinchen
Perfect customer service! Needed to get my mom a new phone and new service provider. Nick set her up with a new phone, case, screen protector, transferred all her contacts and photos from old phone AND ended up saving us both money by adding her to my existing account. Fast, friendly, extremely helpful! Highly recommend Cricket in general and this store in particular. A+++
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August 2023 by Rhonda McGraw
Casey is an amazing customer service representative! Everytime I have a problem he has always been able to help me! Thank you so much!
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May 2023 by Jenny Beall
Very helpful with any issues that I come across.
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October 2022 by Kimberly Armstrong
Been with these guys now I think going on 10 years maybe longer ...love everything and the people are always helpful
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July 2022 by Trisha Lamb
My parents live out in Hillsboro and I live in West Chester, today when their phone completely died, I was unable to drive out to help them get a new phone. Nick helped me to find a perfect choice for my parents over the phone and made it easy for me to pay for it via PayPal. He also took the time to set everything up for them, as they are older and not too tech savvy. I cannot express my appreciation, I will definitely recommend this location and will be a customer for life. Thanks Nick!
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July 2022 by Kat Parsons
Nick was super helpful and friendly! That was probably the best customer service I've ever received anywhere. Would definitely recommend for everything!
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May 2022 by Mike Whoo
The gentleman was helpful in getting me switched over from Verizon. Honestly I'd give 5 star if they didn't throttle the internet. It says unlimited but when you use about 50 gigs they definitely slow you down.
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April 2022 by Jeremy Woodard
Very friendly customer service Shannon treated me like family and helped me pick the best device and plan. Way better prices than my old cell company also service coverage is great. 5 star keep up the good work
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April 2022 by Shannon Suiter
Shannon Hickman is the best rep I have encountered at Cricket in Hillsboro. She literally took her time to help me call and get grogram set up to save money. Store was very busy yet she took her time just for me. I appreciate reps like her and definitely look forward to staying with Cricket now.
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April 2022 by Sunni Everhart
My daughter came into the Hillsboro store today and spoke with a female named manar I believe and she was amazing was very patient and dealt with several customers at once she definitely knew what she was doing and could handle the pressure my daughter is very happy with her phone and Manar helped us get it cheap and good deals my daughter can now spend her free time watching HBO movies in her room! She definitely raise in her paycheck she was fantastic! Thank you
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April 2022 by Britteny Harris
Nick was really helpful. He made getting a phone transferred very easy.
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April 2022 by Donna Stewart
The staff at the store was great...particularly Shannon...and Angeli on the phone.