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March 2024 by Trevor Hughes
Always have to park and wait. Sign says order is guaranteed to be correct so no refunds. The order is usually never correct and u are stuck with what u get, whenever u actually get it.
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February 2024 by Rudie and John SMITH
Terrible place
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February 2024 by Keira Captain
Bring back wedges f everything else
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February 2024 by Amanda Bickel
Both times we ordered dinner here we all were sick. I let the staff member know that the chicken was still pink and it was not the quality you all usually provide and she argued with me. We spend $40-$50 every time we dine here, expecting the quality for the price is getting disappointing. There's really no other chicken place here so I'm hoping that they will get it together eventually.
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February 2024 by Steve Lawsongatch
Very friendly staff.
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February 2024 by Stacey Neese
I order from the app and go in to get it.
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December 2023 by Belinda
Good chicken, place should have been
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December 2023 by robert bene
My experience was just like others Lora Morgan was almost exactly what I experienced. No chicken left. I ordered 5 breasts. I said I would wait. I was told 1 hour 45 min wait!! I wonder in Bagshaw still owns this place?
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December 2023 by Ben Reed
Worse place to eat at in town. Sad thing is it used to be one of the best. This place is a hot mess. My family and I went there the other night and waited for 30 minutes for our food. Crazy part was there was nobody there. This place needs some serious help. If u want fast food don't go here. Kfc hasn't been the same since they did away with the twister wrap.
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December 2023 by Joe Hartley
There was no food, nor any service. We got to the drive thru, and we sat there for 23 minutes and never received an answer, so we left. What in the world?!?!
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October 2023 by Chris jarvis
Went through the drive through ask if they could give me a minute anddan the guy named David said not really and I was like I'm trying to figure out what everyone wants and he starts naming things I said just give me a minute and he didn't hear me so I got a little louder so he could here me and then he refuses to take my order so I pulled around to the window and try to explain what was going on and he walks up and said my staff will not be talking to u so I ask for his store number and corporate number refuses.the last time I went in there the same guy supposed general manager was cussing saying he hated his job and he was going to walk out right on front line. Coming from someone that has been a general manager in fast food this guy's got to go or this location will never get better and if that's how he talk to paying customers I'd hate to work for him js.
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October 2023 by Brendan LaRue
Arrived at the drive at 3:40 on Saturday October 7. One car in the parking lot and none at the drive thru. We pulled up to the drive thru and the lady ask if she could take our order. This is where the customer service ended. We told her just a minute please and withing 5 seconds a gentleman as us if he could take our order and we replied just a minute please. He did this three times within a minute and we gave him the same answer then he told us to leave. There was nobody else inline neither. So we turn around in our car so we could read the menu without being so rudely interrupted. We drove up again placed our order and when picking up the order the lady at the window said she was a manager and the gentleman was the GM and that's what they were trained to say. My father-in-law was a KFY franchisee for 45 years and I was a GM for three restaurants in 43 years and I have never experienced customers service this poor any where EVER. My son was with me and he owns his own business and we were in shock by what happen. You will never get a second chance. Hopefully you will be able to hire a new GM and manager that the wepsite has posted help wanted for.
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October 2023 by Stacey N
Could have been better serviceThe chicken nuggets was
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September 2023 by Yvonne Gregory
I went to get a bucket of 12 piece chicken meal and it took 45 minutes to get my food only 1 car was ahead of me this was after I paid us there anyway they can spend things up it would be
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September 2023 by Edward Rickman
Chicken was very dry didn't even give me what I wanted the lemonade biscuit and coleslaw is the only thing worth getting here