-
December 2023 by Walter Edelen
Service was prompt professional and cheerful. Problems were solved completely.
-
December 2023 by Sharon Kaczmarek
I went to turn in my Buckeye modem because I got tired of the always increasing expense and got a way better deal elsewhere. They told me they could reduce the cost by half, which I thought strange because I had asked via phone if there was any way to bring down my monthly cost. But the rep was very nice.
-
December 2023 by Ed Sidlar
Professional and ontime service you would expect from talented techs. Worth every penny paid!
-
September 2023 by Cher Johnson
Although unable to repair my laptop (hardware issue) Brett showed concern & was helpful in contacting HP.
-
September 2023 by DON WIERENGA
could not survive without their help!!
-
August 2023 by Frank Binkowski
Very professional and knowledgeablebut explains in down to earth jargon.very helpful but not pushy
-
July 2023 by Mamoud Dabbous
I have problem for 1 week, called to company and stop to Talmadge office, they don't know.Today I stop here and meet Mr Joshua Galati who is so nice and smart, he immediately know the problem and figure out, just 3 minutes, fixed it.So nice and professional,Thanks so much!
-
July 2023 by Janet Trout
The experience was great Ammar my tech was very helpful and was able to fix my problem.
-
July 2023 by Ronald Moorer
Great people and great amesphere always get the job done
-
April 2023 by Pam Kile
Ammar was very helpful. He took the time to explain and answer my many questions when I picked up my laptop after he cleaned it up. He even showed me how to manage several apps to help speed up the boot-up time and various other functions. He explained things in a way even I could understand and didn't make me feel stupid for asking. He is an wonderful asset for your team. Better hang on to him.
-
January 2023 by Kathy Brunner
Service was excellent today. My son and I were both in today to change some things on our accounts. I was sorry there wasn't any special promotions going on but otherwise it was an excellent experience. Customer service is hard to come by in todays world.
-
December 2022 by Dawn Pietrykowski
After weeks of being on hold for 30-60 minutes and either having to hang up or speak to a tech who had no idea what was going on, I walked into this store and it took them literally 5 minutes to figure it out and get my account situated. Holly is awesome and deserves a raise. Buckeye needs to lower their prices and revamp their support staff on the phones but they should budget to give Holly a raise for sure! She told me she would call me when she was next in to clarify some things with me and she called me the day she promised. It took her MINUTES to figure out and fix what WEEKS of trying to get support over the phone couldn’t.
-
December 2022 by karen walentowski
Doug was very helpful with the problem I had of not being able to sign in to my email thru Safari. Set up a Chrome Google account and now it works perfectly! Thank you Doug. "mom is da..."
-
October 2022 by Nancy Cowell
I trust Buckeye Brainiacs totally. They have always got it fixed. I also Love to be able to call and get it fixed. Keep up the Asome work brainiacs.
-
October 2022 by Jared Hendershott
Scam company call their phone get told to go into the store go into the store get told to call the phone and ask for a "supervisor" which does not exist they will give you a non ending runaround and have a monopoly in the area, if you call and ask for a supervisor , they will read the same script word for word and offer no help. Horrible people working there just based on the companies scamming ethics, not sure how you could sleep at night doing this job hopefully it pays enough by ruining people financially, mentally, and wasting time. If you have any issue save yourself the time and don't bother calling or going in because whichever you decide or are told to do will result in a never ending loop. Stay away if you have the option to. You'll be paying 250% of their advertised rates after 12 months and have random charges aswell, have never had a consistent bill from them or answer on any of my questions. If they provided things as advertised and fixed the issues I've had I would change my review but it seems that won't be the case and will only give you the runaround and waste your time.
