Huntington Bank receives mixed feedback from its customers. Many appreciate the exceptional service provided by employees like Angelina and Samantha, who are noted for their helpfulness, friendliness, and efficiency. One customer highlighted how Angelina educated them on managing a difficult banking situation, leading to a sense of relief and trust. Another customer praised Samantha for her kindness, especially towards seniors who may have difficulty standing, as she proactively assisted them without requiring them to move. However, some customers have expressed frustration with long wait times, particularly during busy hours, and issues with communication regarding delays, such as technical problems. Overall, while Huntington Bank has dedicated staff that offer great service, customers have also faced challenges with wait times and transparency.
Angelina C helped me with setting up some savings accounts for my kids and she did an exceptional job. She went above and beyond with her service and I really appreciate it. She was timely, friendly, and efficient. Thanks Angelina!
July 2023
I had to do a name change, and it went quickly, and painless. They did this right at the tellers counter. Very friendly
June 2021
We have been banking with Huntington for 2 years. We are moving out of state and still plan to keep Huntington as our primary Bank. Mattew the Branch manager was absolutely amazing helping us with paperwork we needed notarized. He is one of the reasons we are keeping this bank.
