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March 2024 by Christine Paul
My husband and I come here almost every week for items that he needs for his job along with other side items, and every time, we have a great experience. The cashiers, for the most part, are always nice and do a great job. It's usually not a long wait in line either, even on busy days like the weekends. I love the rebate option and how randomly they will have a bag upon entering the entrance side that you can put your items inside to then get a discounted price. These bag sales have saved us a lot of money. Menards, in my opinion, is the more affordable home improvement/hardware store in the holland area. There is even a grocery area that we frequently visit to buy food/beverage items like coffee, pop, candy, chips, dips, and more.
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February 2024 by Allen Gunn
Typical hardware store with more options and good service
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January 2024 by Tim Powers
Hate going here. There is never enough available electric scooters. Their either not working or just not enough.
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December 2023 by Christopher Sims (Legion Love)
Found everything I needed, less expensive than most places
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December 2023 by Steve Holland
Purchased furnace cement from Menards in Holland, OH.When I opened it I found a solid brick of cement, completely unworkable. It will take at least 1 hour of my time to drive back to return the product plus cost of my fuel.Here is an idea, maybe someone from Menards can drive to my home with a new container of this product that is usable. For some reason I do not think this will happen.
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December 2023 by James K
Very clean and organized store. Staff are always helpful and I always appreciate the 11% they offer.
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October 2023 by Patrick Landowski
Every. Single. Store. The WORST layout of a home improvement store. To purchase any type of building product, you must first walk the entire way to the back of the store, outside, then anothet 150’ to the supply barn. I needed one piece of J-Channel. Took me 25 minutes to find what I needed, on the second level mind you, and get back to my vehicle. Absurd.
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August 2023 by James Plaunt
Very poor consumer relations.Bought a toilet. Installed it and it leaked. Although I had installed many before I figured it must be me. Called a plumber. After he tried to set it 4 times, taking 2 hours (and boy was he frustrated) he found a pinhole in the bottom underside of the toilet that was causing the issue. It cost me about $400 for him to discover this. Menards refunded the toilet and gave me form to fill out to get the $400 back. I filled out the form and they denied it. Said all their products were consumer friendly and they didn't reimburse for professional installation. The prosessional is the only reason I knew it was defective. I'm not a Menards fan and will now drive the 2 miles to Lowes.After this review Manager messaged me, but did not respond to my email.
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July 2023 by John Johnston
I find Menards a much better shopping experience than Home Depot. Menards often offers an 11% rebate with many items much easier to find. I find the isles to be marked better. I have ordered wood for delivery multiple times and it's always painless and convenient.
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July 2023 by Melissa R.
I went to Home Depot originally to get a lawn mower belt for a John Deere and oil. The belt was $50 dollars and they didn't have any sae 30 oil . They had every other oil. So I went to Menards and found the same lawn mower belt for $17.00 dollars and the oil. It was like $24.00 verses what would have been $56.00. I recommend Menards!! It's crazy Home Depot charged that much for the same item!
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July 2023 by JT P.
Very poor consumer relations.Bought a toilet. Installed it and it leaked. Although I had installed many before I figured it must be me. Called a plumber. After he tried to set it 4 times, taking 2 hours (and boy was he frustrated) he found a pinhole in the bottom underside of the toilet that was causing the issue. It cost me about $400 for him to discover this. Menards refunded the toilet and gave me form to fill out to get the $400 back. I filled out the form and they denied it. Said all their products were consumer friendly and they didn't reimburse for professional installation. The prosessional is the only reason I knew it was defective. I'm not a Menards fan and will now drive the 2 miles to Lowes.
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June 2023 by Michael Carroll
I’m tired of their rebate policy. I’ve spent a lot of money there only for them to lose my rebate refund. Why can’t a customer complete and submit a refund online? A small form that we have to mail in? It’s a sales gimmick that I’m done with. I won’t shop at Menards any longer. 11% off after rebate is a joke and a scam, period. Support Lowes or Home Depot and don’t put up with such a dishonest company.
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May 2023 by Nathan
You get transported back to the 2000s going here. But it's not full of skateboards or Harry Potter, it's just a hardware store. And the jingle still plays at 5 minute intervals.
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May 2023 by Colin Mitchell
Girl at customer service needs to watch her mouth. I live 25 minutes away and had to be back 3 times because of their faulty parts, and I got yelled at for trying to do an exchange. Stay out of lucas County, everyone's rude.
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May 2023 by Scott Rumpsa
I've long relies on our local Menards for selection and service. This spring I was really disheartened by just how inconvenient their policies made it to purchase and load our mulch. Three separate lines I was asked to wait in, without any real assistance. Super frustrating and time consuming.
