PetSmart is a large, clean store with a great variety of high-quality products for dogs, cats, birds, fish, and small animals. The staff is generally always friendly, helpful, polite, and knowledgeable, ready to assist with questions. Many customers report good experiences, noting the tons of stuff available for most pets, which is fairly easy to find. The store offers grooming, veterinary services, and adoption. While most staff are praised, some feedback indicates that service can vary, with rare mentions of condescending or unhelpful individuals in specific departments. Overall, it is a place where pets are often treated very well, like one of their own. Customers shop there for food, aquarium supplies, and other long-term pet needs.
I appreciate the variety of Purina sensitive stomach food for my Boston terrier which has a megaesophagus. Finding this food has prevents a $10k surgery. Thanks PetSmart!
February 2026
They had just what I wanted. Easy in, easy out. Well organized, friendly check out.
December 2025
Went in for wet food for our senior kitty. They have a great variety of different proteins and flavors and stuff. Got more than what I was looking for, our cat is loving trying all the different flavors.
