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March 2024 by shawn pennington
Good service, good food. Forced to pay a gratuity for a party of 3........
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March 2024 by T M
Great place to grab a bite and a frozen
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March 2024 by katt garcia
It looks very clean, customer service is good, and the staff is friendly. Would recommend for a nice lunch.
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March 2024 by Ben Nkiko
Lots of food here. Nice drinks which helped my digestion!Recommended!
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February 2024 by Christa Brown
It looks nice on the inside, but that's the only nice thing I can really say. ?
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January 2024 by dragons-are-awesome Spyro
We’re from Orlando. It’s was our first time at this restaurant and it did NOT disappoint. All the staff was super friendly. Chelsea was AMAZING, she provided wonderful recommendations and made sure to address all of our needs. The food was DELICIOUS, FLAVORFUL and FILLING. Great price point for what we order. Would DEFINITELY eat here again!!!!
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January 2024 by Kathy Sowers
Great meal with the family!
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January 2024 by Christopher Harvey
Great food and great service it was a very pleasant experience I'll definitely be going
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January 2024 by Sharalee Insley
Delicious meal! Great selections, great service & a beautiful immaculate place. Definitely going back!
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December 2023 by Kurt Bauman
I went to EL Rancho Grande on Troy Pike in Huber Heights tonight with family. There were seven of us. We had dinner. Some of our food was cold but at least it was edible. The server was attentive and pleasant. I have been trying to tip at least 20% lately, and some times 25% if the server was exceptional, because of the climbing cost of living. Servers work hard. When he brought us our checks, each one already had an 18% gratuity added into the total of the bill. This infuriated me! Some of us had already laid money on the table. I asked everyone to pick their money up and put it away. Some of us were in the process of laying down more than 18% as their respective tips. I asked the waiter, who incidentally was also running the register if they had always done that. He was busying himself ringing people up and didn’t answer me. I asked him how I could get in touch with the manager. He said the manager was there and he would get him. I said no I want to talk to him privately I will call him. Basically what I wanted to find out was did this guy just take it upon himself to add this amount to our checks to ensure his tip, or is this now El Rancho Grande policy? They have never done that before at the Englewood location. What if the food and service sucked? Would they still require you to pay them an 18% tip for a bad experience?! Sorry about the “Karen” moment, but a tip should be earned, not demanded! If restaurants I frequent start to institute mandatory tip percentages, taking the matter out of my hands, I won’t go back!
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November 2023 by Theodore Christian
The food was good….**BUT BE MINDFUL**They do add their OWN GRATITUDE TIP to your meal and still give you the option to add another tip yourself. Come prepared to spend.
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November 2023 by Tom Haines
Great service. Great
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November 2023 by Stephanie M Couch
Had a good experience for my daughter turning 18, server did his best at keeping drinks filled and any requests he got he took care of them. The steak in the meals was a bit chewy. I wasn't aware that if u have a big party they automatically include gratuity. Now I know this...lol We had about 13 people! Thank you for a great experience and for being kind and patient with our party. We appreciate you!
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October 2023 by James Coyle
The host remembers your face and genuinely welcomes you to the restaurant. The waiter Serafino is our favorite. Food is presented well, smells delicious, and tastes amazing. We love it.
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September 2023 by Tom McGrath
Setting is ultra fancy! Super food and service!