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February 2024 by TJ McBride
The location was clean. Outstanding service. Ryan and Bobby were both polite and knowledgeable. I just dropped my car off and it was within 2 minutes that Bobby gave me a ride to pick up my car at the shop. Great service
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February 2024 by D M
BOBBY COLE WAS EXCELLENT HELP, VERY FRIENDLY AND ANSWERED ALL MY QUESTION AND WAS JUST A VERY NICE YOUNG MAN. YOU NEED MORE EMPLOYEES LIKE THIS YOUNG MAN. IF YOU RENT FROM. ENTERPRISE.... ASK FOR BOBBY COLE .... YOUNG MAN NEEDS A .PROMOTION . DEALING WOTH THE INSURANCE COMPANIES ARE A PAIN , I WAS IN AND OUT .
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February 2024 by Tom Rucker
Outstanding service and team from start to finish
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February 2024 by K B
My experience with Enterprise deserves more the 5 ⭐️! The staff exhibited amazing customer service… specifically I want to thank Chelsey & Ryan at the Executive Blvd.-Vandalia, OH branch for their friendly & professional attention. They went above & beyond any expectations.
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December 2023 by Debra Green
It's just a typical car rental. I was treated like a non class citizen. I was lied to over and over again. Money it the entire game.
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December 2023 by ALBINA M
Bad service not helpful at all
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December 2023 by Jake Miller
Helped me get a rental on short notice when my car was in the shop. Worked with Bobby for both pick-up and drop-off who provided excellent customer service on both occasions.
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October 2023 by Donna C.
My boyfriend and I, have always rented from the Enterprise Huber Heights. They have always rented us nothing but quality vehicles at great rates. We are trying a different Enterprise location this time, against my better judgment. I pray it goes well, because I'll have all my beloved in the vehicle this time around.
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October 2023 by Sabyn Philbert
Reserved a pickup truck. Showed up and was told “sorry, they didn’t have the oil changed in time”. So I had to drive 30 minutes to another location and ended up having my reservation price go up $60. Called customer service and was put on hold for over 15 minutes.The gentleman at this location was incredibly helpful and apologetic, but enterprise as a company completely dropped the ball on this one.My first and last experience with enterprise rental car, maybe their competitors actually care about the customer.
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October 2023 by Taylor Hehl
Checking in and out the employees were very friendly, helpful, and efficient. The car was clean and had no issues. I highly recommend this location!
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October 2023 by Tamara Cochran
The last two reservations that I've made here have been a disaster. I made both reservations online. Both reservations were followed up with phone calls the next day to let me know that no cars were available. You shouldn't be able to make a reservation if a car isn't going to be available.
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September 2023 by CoffJoshy
Jordan was a huge help, sat down and discussed all the (many) questions I had about the paperwork with me and made sure to contact me when a different facility didn’t check the vehicle in on time. He was very informative and kind. Was overall a great experience and will be going to this rental agency again.
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September 2023 by Lady Strickland
Didnt have any cars but a large mini van, so had to pay big price.
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August 2023 by Cody Hayman
Scheduled a pick up at 12:00pm on Saturday and I get here at 12:02pm and they’re closed. Terrible business operation.
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July 2023 by loui salgado
Staff is friendly and renting a car is easy and affordable
