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February 2024 by Tony Baykin
Pleasant experience
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January 2024 by mindi
The Kay's representative went above and beyond today. I don't remember his name but it was an amazing experience.
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December 2023 by T M Jenkins
Stopped in to get a battery change in a designer watch at Kay Jewelers in Huber Heights. Sales associate looked at my husband and said the battery was going to be expensive. My husband was like okay how much is it. It's 13.99, she said. He said okay. She asked did he get the watch from Kay's and he said no, the Virgin Islands. My husband didn't like her attitude and made assumptions b /c what we came in jeans,casual, etc. Sales associate assumed we couldn't afford to pay for a battery for his watch. We will not return to that store.
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December 2023 by Margie Stewart
Belinda Wallace McDonald is a great person to work with when purchasing jewelry. She is at the Huber Heights Ohio branch.
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December 2023 by Dannie Z
Holly was a great help in finally helping me find a good cross & was very kind & personable!
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October 2023 by Stephen P. West
Kay Jewelers employees are always very helpful, at helping you find the right thing for her
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October 2023 by Shawn Long
The sales team of Kay jewelry in Huber heights is amazing ??. Every question I asked they had an answer. They were professional, patient, and polite. Their knowledge of diamonds is second to none. They were well educated in stone cuts, clarity, grade, and settings.
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October 2023 by Alley Morgan
I will honestly never do business with Kay Jewelers again in my life time. A long story short Kay Jewelers lied to my fiancé and I stating that my new engagement ring was a fake, and then proceeded to sell me another diamond from their store.We took my ring to three different jewelers after this experience and confirmed with each one with our own eyes that my diamond is indeed a GIA certified diamond.I cannot express the amount of stress, and absolute disappointment Kay Jewelers put us through. As a newly engaged couple, this is the worst experience you would wish to have during a happy time. I just hope others will take my advice and go to a different jeweler to their personal belongings looked after.
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September 2023 by James Zimmerman
Best Kay jewelers in all Ohio. Houston is the best, hands-down. it’s not about commission or a sell to him. It’s about really helping the customer, that is really hard to find! they will always get my business!
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September 2023 by Ruth Henkaline
Sarah was so great in assisting me with the sizing of my ring. She was informative in the way the ring should actually fit, and suggested the perfect size for me! Thank you so much!
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July 2023 by Tyler Jenkins
Belinda and Houston both go out of their way to help me out every time I come in! Highly recommend!
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June 2023 by G’Mar Lee
I wanted to write a survey to applaud Sarah for her assistance when I came in the store. She was kind and patient (so was the rest of the staff) but she was a great help absolutely phenomenal will definitely be back to grab those earrings.
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May 2023 by denise jewett
I was at the Huber Heights store and Sara was my sales person. She did such a fine job and was so friendly. I will definitely be back and request her as my sales person.
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May 2023 by Luke Burrowes
My fiancé and I went in to look at wedding bands. The service was fantastic with a very welcoming environment. We worked with the Holly’s, they were wonderful!
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April 2023 by Byryn Wilson
I came in looking for a gift and was greeted instantly. I was helped by Houston who was not only very friendly and sociable but also very helpful. I was in and out in under 10 minutes with a majority of that time being social conversation.
