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October 2023 by Lex M.
Don't do pickup from here. The first time I waited 40 mins. The second time, I waited an hour before the girls called it a night. They said there were no managers, orders weren't ready, there wasn't enough people to work so they sent everyone home. Now come day #2 now they can't find my order because they put it back and someone is picking it but they don't know how long it's going to take but they'll call me. TWO DAYS of not getting what i paid for!!! One lady said it took her 3 days. This is ridiculous, there's no system, they have teenagers back there with no guidance trying to be organized, managers don't care. I will NEVER use this place for pickup.
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April 2023 by Aaron B.
Poor customer service from a specific employee. This wasn't a one off either, for several months in a row I had issues with this lady. Heather works in the pharmacy. I contacted corporate and switched pharmacies and I feel sorry for the folks that have to deal with her on a day to day basis. What a terrible example of customer service. Heather suuuuuckssss
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February 2022 by Teri M.
Cannot recommend the pharmacy. Seems like the employees don't have enough training to read the computer correctly. More than once I have been told that my prescription would be ready on a certain day, only to find it had to be ordered & is not available. They make no notification of such delays. It seems that almost every refill is ordered at the time of request, as if they keep very little in stock, even items that I am on record as refilling monthly. Changed to RiteAid & got notification of refills the very next day, as well as info on one out of stock item & the date it will be available. Oh, and the Kroger phone system is nearly impossible to navigate, and when (if) you actually get it to ring through to speak to a real person, they don't pick up the phone--ever.
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June 2021 by BackYard S.
The Krogers sucks ass. They don't fulfill medical needs, three customer service is horrible
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October 2020 by Brian P.
Need to tell the lady putting food out in deli area that the mask doesn't work unless it's over nose. She is working in high traffic area and with food. This is why the spread won't stop. Tuesday oct 29th 9:45am
