Marshalls is a store full of surprises with new items arriving weekly, offering great deals on quality clothes and brands across fashion, home, and more. The ever-changing selection can sometimes be low, and the store has been noted as dirty, with fitting rooms needing better cleaning. Checkout lines can get long, requiring a wait. However, associates are consistently described as helpful, pleasant, respectful, kind, and efficient, providing amazing customer service. While the selection of children's clothes is not as big as in the past and specific items may be out of stock, many find it a wonderful store for its prices and surprises.