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March 2024 by Nicole A
Beyond disappointing I ordered a pizza online at 758pm said order will be delivered by 842pm. At 855 I called after it said pizza was delivered. I spoke with a lady that said the driver knocked on the door and no one answered. She also said she called me 3 times. After I told her we been sitting in the living room waiting. She was extremely rude and said well we canceled my order.she was like we can re order the pizza. I asked how long will it take she was like well we are not busy now so not too long. I said no thank you. Then I went and looked on my cameras and from 8pm 9:15pm no cars ever can down my street and never come to my house. So yes I’m pissed one you was rude two you lied
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December 2023 by wolfie rene88
Always good pizzaand desserts
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December 2023 by Terry Towles
Delivery services not very
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November 2023 by Jason Brown
Samara did an outstanding job at making someone’s day a million times better and feeding someone’s family thanks you samara for the act of kindness you did have a blessed
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September 2023 by Britt C
All the pizzas were delivered fresh and hot and way before for the app said it would be there
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July 2023 by Dennis Jones
Order was correct, delivery was prompt, even though street number was put in incorrectly, food was hot and delicious. Used accumulated points, but was unaware had to have $10.99 minimum order for delivery.
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July 2023 by Jeannette Smith
Food was excellent. Staff was friendly and professional.
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July 2023 by Patricia Sams
Best pizza I have had lately at a great price. Staff was very friendly and professional. Thank you
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May 2023 by R POWERS
Carry out is speedy and always good and I like the rewards program.
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May 2023 by Lord Psionic
I ordered for carryout and was told my sauces were in the box. Neither the additional sauces or the included breadsticks for the pasta were present in the order. I suppose I should've checked the box instead of trusting the person, who was more concerned with their personal phone call than providing good service. I've worked in pizza before and it's not the best or happiest job but there has to be some level of pride in your work. I didn't even want to post a review online but the other means of communicating the issues with my experience were disfunctional.
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April 2023 by Jason Eagan
The employee let out a huge sigh when I walked in the door, and I wanted to also order breadsticks but he didn't give me the chance.
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March 2023 by I AM ME
I love Pizza Hut, especially this crew, but they refuse to honor advertising. They will not give you the $10.99 Tastemaker, they will not give you the 2+ mediums for $6.99 each, and they will not honor any other offers on their website or commercials. So I unfortunately switched to Domino's who are in the same parking lot. I'm only rating them so generously because I like the crew.
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February 2023 by Rebecca Beasley
We ordered online and picked up at the Huber Heights, OH location because we love the pizza and live outside of the delivery area. We were missing one of the items (part my fault because I didn't open the boxes) and tried to call the store to let them know. .... TRIED... Two people in the house called. Both put on hold "while I transfer your call to the store " for OVER 20 minutes!! Totally unacceptable! I could have drove back to the store and been back home by now. The pizza we did get tasted great. Just not happy with the call center and lack of customer service. On hold almost 25 minutes now... wow
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February 2023 by Thomas Holmes
I love Pizza Hut, but very dissatisfied with my order. Did not get my complete order and when calling the Huber Heights store to get this fixed, an answering service, answered and I was put on hold for over an hour then disconnected without talking to anyone, so basically they got an extra $23.00, very dissatisfied.
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January 2023 by Amber C
I ordered my pizza online. When I got to Pizza Hut, they were not able to find my order at first. They finally found it and brought the pizza out. Now it was new years eve so they may have been busy but 2 of the 3 pizza were wrong one was supposed to be a thin crust with pepperoni and it only had cheese on it. The third was supposed to be a 5 topping pan crust with pepperoni, bacon, pineapple, jalapeños, and black olives. They put banana peppers on it instead of jalapeños. The guy even looked at the receipt and said it was wrong and didn't offer to fix it. I love Pizza Hut, just not this one.
