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February 2024 by Neil Fueston
Great indoor storage cheap clean. Very secure and safe drive in with security code
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February 2024 by Joe Harrison
Terrible customer service all managed by call center no manager in the actual building go elsewhere
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January 2024 by Taylor Gray
Good price but hate the place. None is ever in site for issues or to just help. The service is poor and they don't tell you everything when you make a reservation for a unit if it wasn't for the fact that this was the cheapest place for me to go I would have gone
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December 2023 by D Newby
Very pleasant
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November 2023 by Kendra Coyle
They make it very easy to rent on line and then they are very helpful. When you need to call
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October 2023 by Deborah Myers
It's clean, secure and the price is right. I do wish they would of been able to keep a cart at each entrance. It was there the fist time but has since disappeared. And having to carry 1 box at a time down the long hallway and around isn't easy on some people especially if you already have back problems.. So I bought me a folding hand truck for $10 that stays in my car and it's there waiting whenever and wherever I need it! ? Thanks Storage of America
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August 2023 by Diane Heck
I had this one lady but I don't remember her name. She is very friendly. I called back and I had a guy named Moses. He is friendly too. They both said if I need a storage in the near future, just give them a call.
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July 2023 by Julia Harrell-price
Nice staff! They let me change storages to a larger no extra fees!!! Wish I had found them sooner!
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June 2023 by Shawna Palmer
Great experience very easy and accommodating to rent a space and easy access to make your payment even its before or after business hrs!!!!
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May 2023 by Eric H.
Talking with Moses, customer service, on the phone was very helpful.
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February 2023 by Kenneth Knight
Fast easy service, made adjustments with ease, would recommend to anyone.
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January 2023 by MacWarriorOH
I have to give this site 3 stars at this time. While Lisa the site manager is GREAT to work with and is always willing to help, the rate increases keep piling up and is becoming increasingly more expensive than other storage sites in our area. Granted that you can drive inside to get to your unit, it is getting to a point where it is becoming unaffordable and there are no discounts for having multiple units. Not to mention that there are roof leaks in some areas that have not been totally addressed yet. A new roof was promised but has yet to happen. The climate control policy is also questionable ? on the settings inside the building and inconsistent temperatures inside the building. The last thing is they have cut the hours back on access to our units. I moved our items to Huber location from a storage facility that offered 24 hour access which I am a little bit regretting. I don’t understand why 24 hour access is not available and why they don’t offer this service. No maintenance or cleaning is happening during this time so why not offer 24 hour access? I know customers that will try to stay and sleep in their vehicle which is not right but that can be addressed on a case-by-case basis without penalizing the customers that follow the rules. The reason for me personally wanting 24 hour access is because I am a DJ and sometimes our gigs are not over until late at night, and we want to be able to get in sometimes around one or 2 o’clock in the morning to offload our equipment. Right now we have to wait until the next day which becomes extremely inconvenient and puts our equipment at risk for damage because of the outside temperatures.
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January 2023 by Victoria Rowland
Price hike of $13 per month after less than a year. Not happy
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December 2022 by Jakairah Arnold (JayJay)
I wanted to give appreciation and recognition to Ms.Lisa for her hard work and communication while I’ve been a tenant at storage of America. She has always been very helpful & understanding during the times I needed assistance from her. She does a great job managing your huber height location.
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October 2022 by Tim Rowland
I like Storage of America. Easy access to my unit - convenient hours - climate controlled facility and it's clean. Lisa , the site Manager is the "Best" she always helps with any questions or concerns, and returns my call if I miss her. Thank you & great job Lisa!!
