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February 2024 by Tim
Best place for good deals while shopping.
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February 2024 by David Messenger
Not horrible but very rude customers
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February 2024 by Azamul Haque
Self checkout is good but Sam Clubs checkout via app is much better.
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February 2024 by Rikiniki Gee
As a person that visits this Costco and observes much more positives than negatives. Just remember, with negative reviews there are two sides to every story and details that aren’t told. It’s totally unfair. I have personally witnessed some instances where the shopper was rude to the employees right in front of my eyes and made false claims. Decide for yourself!
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February 2024 by Cheryl Archer
2-8-24 another awesome day at Costco ?Luv their street tacos, pizza and hot dogs. If you have room for bulk this is the way to go ?
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February 2024 by H Green
If you know you know!! Great gas prices, fabulous bakery items and of course the cheap hotdogs and rotisserie chicken!! Buying bulk in this economy is a great way to get prepared for our family's needs!
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February 2024 by Ron Burgandy
I love going to this place. It makes me happy.
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February 2024 by Alaine Landers
It's Costco. Get a hot cookie before you shop to sooth your impending frazzled nerves. Please treat your live plants better and label the #$@?:-' aisles.
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December 2023 by Kapil Yadav
Yesterday, I attended my tire service appointment, and upon inquiring about the updated documents, the manager at the Tire Center raised his voice and displayed rude and disrespectful behavior. He justified his actions by citing his 9-hour shift as the reason. When I requested to speak with the manager, I was informed that both the manager and the facility manager were off duty, and I was directed to speak with another staff member.To my surprise, they handed me a blank notepad instead of providing a formal document, making me feel as though this was not the standard procedure for filing a complaint, potentially allowing them to dismiss it easily. I had to visit the front office to inquire about a higher-ranking manager. The entire service experience was incredibly stressful, especially considering my membership with Costco. I sincerely hope that Costco takes appropriate measures to train their employees on effective communication and customer service etiquette.
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December 2023 by Kapil Y.
Yesterday, I attended my tire service appointment, and upon inquiring about the updated documents, the manager at the Tire Center raised his voice and displayed rude and disrespectful behavior. He justified his actions by citing his 9-hour shift as the reason. When I requested to speak with the manager, I was informed that both the manager and the facility manager were off duty, and I was directed to speak with another staff member. To my surprise, they handed me a blank notepad instead of providing a formal document, making me feel as though this was not the standard procedure for filing a complaint, potentially allowing them to dismiss it easily. I had to visit the front office to inquire about a higher-ranking manager. The entire service experience was incredibly stressful, especially considering my membership with Costco. I sincerely hope that Costco takes appropriate measures to train their employees on effective communication and customer service etiquette.
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December 2023 by Sophia S.
This rating is solely for the pharmacy. I love this store overall but every visit I've made with the pharmacy makes me wish I were closer to a different store. Due to a serious health issue for a family member I'm in Costco easily 4-5 times a month. There are two people there I always appreciate seeing and the rest act as if they could not care less about customer service. On several occasions the doctor has written a prescription that they question and instead of calling the doctor, they call us. For example a steroid cream to be used twice a day over entire body was written in a large quantity. They called and literally argued that it was too much to dispense at once and wanted to know where he was putting it. After saying his entire body a few times I had to ask why? It was solely because they would have to order a large container or give multiple tubes to equal the order. Okay, either works but why not ask the doctor that wrote it? They also had an issue with my insurance filling a script as written so they switched it to Costco pricing without clarifying with us. I could have resolved between the doctor and insurance had I been aware. It was only caught when I noticed the price of other medications being higher than usual that he acknowledged they changed all of them. There was no issue with all and would have overcharged me had in it asked. And I am certain for a few they have! Between the attitudes and inconsistencies in service I finally gave up and transferred them to another pharmacy. Not only did they send an incorrect one that was no longer valid but no other scripts made it over and they claim it wasn't intentional. They also claim to have proof of sending the others although nothing valid made it to the new pharmacy. Petty and unprofessional and then proceeds to argue. This is why I moved them. No one deserves to be spoken to or treated with such contempt when paying for a service.
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November 2023 by Steven Shum
The worst experience I've had shopping anywhere.I went to purchase a laptop and filled out one of their merchandise pick up tickets. Took it to their check out registers, was rang up, paid. No problems so far. Ticket was given to one of their managers, girl with long black pigtails, tattoos and glasses. She went into the merchandise pick up area and came back a few minutes later. Said the ETA was going to be about 10-20 minutes.I waited for 45 minutes and finally asked someone else what was going on. Was told they needed to clean and take it off the floor display mode and factory reset the laptop. ???????? At no point was I ever told that this laptop was not in stock and I was buying the floor model.10 more minutes pass by and I was handed a box with the laptop inside. I promptly took it over to a table and opened the box to inspect. Finger prints all over the laptop, display stickers still on the laptop, and still in display mode. Evidently they just got tired of me waiting an hour there and gave me what they gave me. Took that thing 50 feet to customer service and got a refund from, quite frankly, the only empathetic person there.What an absolute insult to my intelligence. The WORST display of customer service I've ever experienced. Management needs to be gutted from top to bottom. I'm sure this will fall on deaf ears and nothing will change. But if I never have to see any one of them in a costco manager vest again, it would be a welcome surprise. Especially you, pigtails.
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November 2023 by Grant March
Went with my father on his membership. This place can be overwhelming for a single shopper. I was very impressed though with the quality of their offerings and the department store selection. I had been looking for a new faucet, got exactly what I wanted for a great price!
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November 2023 by Don Cassaniti
Though at times hard to locate what you’re looking for, mostly a fun shopping experience. Prices are great for most items, but go in with your eyes wide open; not everything is a deal. Regardless of the length of the checkout lines, it always moves fast; the folks working the registers are amazing.
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November 2023 by Jim Ober
I’m truly disappointed. First I had to get past my membership costing double my Sam’s membership then I was shocked that prices were higher than Sam’s like Honey Nut Cheerios 10.99 vs 8.22 and premium gas 3.69 vs 3.79 even Get Go was cheaper at 3.77. We did save over the membership on glasses so that’s good but I’ll probably not renew until someone needs glasses
