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February 2024 by ʎɟɟnp duffy
Crew is fantastic! Come here frequently for shipping work stuff and staff are always a great help. Forgot my gloves here by mistake and they held onto them for nearly three weeks to hand them back over!
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February 2024 by Amber
This location is terrible! I printed invites using their website and they were printed blurry and with the incorrect fonts. I’ve been trying to get a refund for my order for over a month but their employee Jeremy is completely incompetent. Don’t use this place for print services.
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December 2023 by Michelle Delly
Gunnar went above and behind! Thank you for taking care of me!
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July 2023 by Alina Petrenko
Had a lovely experience today, the young man helping me was kind, knowledgeable and quick. Couldn't ask for more. Thank you.
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July 2023 by Bob Dykes
Very friendly and knowledgeable staff, all your shipping needs are met here.
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January 2023 by Domenic A. Iammarino
The only place to use for shipments of you are in the Hudson, OH area! Their pricing is LESS THAN HALF of nearby UPS store and 100% more accommodating than the local UPS store!
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September 2022 by Michael Myzia
I attempted to use this location as best I could on August 23, 2022 due to a local hotel's office center not functioning. The computers at the location are so antiquated that they cannot print off 1 page pdfs. The personnel working the floor had no idea how to address the computer malfunctioning (leading to considerable time wasted on my dime since I was paying per minute for use of the computer), ultimately causing me to conclude the efforts unsuccessfully after about a 30 minute effort.When it came time for me to ship something with FedEx, the personnel either continued their incompetence or simply acted in bad faith as they would not allow me to use my corporate account and insisted that my parcel had to be sent via my personal address which, even though I had to hand them my driver's license, they got completely wrong in their data entry.I realize how negatively their lack of effort and competence impacted my day didn't, doesn't, and will never matter to the staff that were on the floor that day because they made that **abundantly** clear. Consequently, I don't type this review to compel empathy or a desire to become better representatives of FedEx from the staff at this location. Instead, I type this review as a warning to people who might use this location to find another FedEx location nearby and save yourself the hassle and distress from the Hudson, Ohio location.
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October 2021 by M S
Fantastic store!I had tons of papers to copy, print, and ship and the team was extremely helpful and pleasant! Highly recommend!
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September 2021 by Marie Holloway
So helpful great job, saved my day. Send my regards to Jenna
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August 2021 by Warren Hollar
I had a very nice experience shipping my four packages. The Hudson location is by far my favorite Fedex store. Chelsea was helpful and efficient. Thank you.
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July 2021 by Amanda N
I didn't catch the names of the two gentlemen that were working, but they were both very nice and helpful. I had an ATT return and they made it a simple and fast process.
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May 2021 by Steve Krizan
I will never use FedEx again due to extremely poor customer service. I attempted to send a letter, w/ delivery signature, to my daughter in the UK from the Hudson office ($80!!). It was shipped on the 10th and estimated to arrive on the 13th. Instead, it was listed as delivered on the 19th. However, it was never delivered to my daughter. I called FedEx and requested a copy of the delivery signature and GPS assurance that it was delivered to the correct vicinity. For approx two weeks I have been calling and assured they did launch an investigation and promise call back the next day. The investigation has been started but somehow not assigned? I requested my money back but they cannot due to the investigation still ongoing. Quite circular ..... In the future I will use DHL, USPS, UPS or carrier pigeon. Done w/ FedEx. Would give -5 stars if possible.
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April 2021 by Mohammed Shafi
Fantastic store!I had tons of papers to copy, print, and ship and the team was extremely helpful and pleasant! Highly recommend!
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April 2021 by Mary Green
Merry was a great help and joyful! Thank you for great customer service
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April 2021 by Adam Burhenne
Not very helpful, wasnt sure what they were doing and rude. Go somewhere else, if you are looking for customer service, good luck.
