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October 2023 by Emmanuel Gil
Jen was amazing, she helped me after I was one of the victims of Dapper and Dashing Sudden Closures, she made sure i felt at the correct place and answered all my questions and made sure my outfit would fit perfectly, they have really good prices as well.
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June 2023 by Jane Zhao
It’s prom season. The store was very busy for the students! We didn’t make appointments. We walked in to the store, the staff are very nice and friendly. Measured and tried each piece of clothes for my son. We were so happy about what we got! Thank you so much for your help!!!
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April 2023 by Andrew J. M. Rosen
Great experience with the staff there. They were able to help me find two suits and were very cost effective with my budget. They also managed to juggling fitting three customers at the same time, which was like watching a ballet of fittings and matching suits to person. Would recommend.
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March 2023 by Parker Henderson
Travis did a great job helping me find a new suit, tailor some slacks and get a few accessories. He was very personal and has excellent customer service skills. I will be back again and recommend him and this location to other friends.
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February 2023 by Stephanie P.
Went with our son to look at suits for he and his bridal party. We were greeted and attended to by Travis. Travis was extremely helpful, giving wonderful suggestions and pulling multiple jackets color swatches and pictures to aid in the decision making process. He went above and beyond! Needless to say, the guys are going back to see him to finalize and get suits ordered!
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February 2023 by Tommy Smith
Just had an absolutely fantastic interaction with Travis. He was extremely attentive when we walked in and helped me get a new shirt by taking my measurements and taking the time to run through the clearance rack to find me a couple versions to try on. He was kind, helpful, and I hope anyone who goes to this location has the pleasure of meeting Travis
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February 2023 by Michael Shelton
Travis is absolutely incredible! He fitted me for a new tux with all the bells and whistles. They hemmed my pants on the spot! Very knowledgable and professional!! Highly recommend Jos A Bank in Hudson!!
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January 2023 by Eric Levine
Fantastic experience.Great suits, and wide selection.Service is on point and they are very helpful, Travis is the man.
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November 2022 by Ja Jaco
Agree with the comments above on customer service.Sometimes only 1 person (Travis) runs the whole store and he has a racist attitude.1. He provided a $10 discount to the customer before me when the customer complained about the 50% discount. When I asked for the same, he mentioned that the system could not be changed.2. On another occasion, did an exchange. Since JAB did not have the inventory, he mentioned that the item would be shipped to my residence. Unfortunately, did not check the receipt and only when I talked to customer service understood that the item did not have shipping info. Went back to the store and Travis had me wait till he took care of all the other customers in the store. He mentioned that he could talk to Customer Service only after taking care of in store customers. I ended up calling customer service who called Travis back - he let the phone ring for a long time before picking it up.3. Another instance where Jen had to help Travis since he said he could not match the online item price.The store has had poor customer service since Monica (prior management) transitioned to another store. She had a good team and most of the 5 star reviews are from that team. Barry is the only person remaining from that stellar team. Too bad the Hudson JAB is on a downward spiral..
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November 2022 by Suzanne Theriot
Had a great experience at this store! The staff was professional and courteous, all with the phones ringing and multiple people coming in and out during a busy season. The gentleman working there solo was handling it all amazingly well and I got just what I needed. Thank you for such a positive shopping trip. :)
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October 2022 by Brock Miller
Very well kept store. Went shopping here for homecoming. A little tucked away in downtown hudson but you definitely won’t regret coming here. Very kind and professional folks who clearly love their job. My clothing looked great too. I got so many compliments!
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October 2022 by Debbie Shannon
I love the clothes, but the experience at this store over the past several times has been horrible. There is not enough experienced help. They make mistakes and do not care about customer service.
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September 2022 by Jazz Hannah
Travis is excellent. He helped me in a pinch and truly has an eye for detail. I was in a hurry and probably came off dry (unintentionally) and he did not mind at all. His customer service is the best I’ve received so far in my life.
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September 2022 by Michelle Ice
Horrible, walked in to get fitted for tux. Stood in line for 15 minutes while 1 guy tried to run the whole store. He did not care his pace or his attitude. If he had any customer service about him I would have cut him a break. We turned around and walked out.
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August 2022 by Christine Loiselle
What a great experience we had shopping at JoS. A. Bank in Hudson! Anna and Travis were wonderful personal shoppers and helped us pick out very nice and reasonably priced clothing for an upcoming wedding. Thank you to Anna & Travis for your time & expertise. We were thrilled and will be back!