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September 2024 by Tommy Flynn
BE AWARE! SOLD A VEHICLE WITHOUT DISCLOSSUNG MAJOR AND I MEAN MAJOR HAIL DAMAGE. OFFERED ASSISTING WITH THE HAIL DAMAGE AND WONT ANSWER PHONE CALLS OR EMAILS!!!
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September 2024 by Tim George
IF I COULD RATE A 0, I WOULD. DO NOT PURCHASE FROM THIS COMPANY. SOLD A VEHICLE AND DID NOT DISCLOSE MAJOR AND I MEAN MAJOR HAIL DAMAGE. COMMITTED TO ASSISTING IN MAKING IT RIGHT, YET WILL NOT ANSWER NOR RETURN PHONE CALLS. THIS DEALER HAS ZERO INTEGRITY, DO NOT TRUST.
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March 2024 by Alina Petrenko
Responsive and honest.
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February 2023 by Asap Dog
The person who helped me out was named moe and he was nothing but helpful trying to find me and my family an affordable car. I was skeptical at first due to the bad reviews but nothing was shady about this business. Throughout the years I’ve bought all my cars from moe and never had a problem with any of them. I would recommend prudential auto to anyone looking for a car at a good price!!
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January 2023 by Asap D.
I had a great experience at Prudential Auto! The sales team was knowledgeable and helpful, and they made the process of buying a new car stress-free. They listened to my needs and budget and helped me find the perfect car for me. The financing options were also clearly explained and competitively priced. I would highly recommend this dealership to anyone in the market for a used car.
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October 2021 by Heather Shimko
Very crooked dealership owned by a man named Alan Gotiforooz who claims his name is "Moe". He tries to come off as an employee for a large chain when in fact there is no chain and he is the owner. He took our $500 deposit and refused our lenders. Upon further investigation we found out the vin number on our bill of sale was fraudulent. He is blaming my credit but yet I am pre-qualified with Capital One for an amount much greater than the asking price on the car in question. You can't get financing on a vehicle that does not exist. He is refusing to give us our deposit back even though he relisted his fraudulent vin number because we left him a bad review. After speaking with the local authorities we have been told they get called to this dealership often. They were the ones that told me "Moe" is really Alan the owner. Save yourself the trouble and go to a reputable dealer. Cross this one off your list. We aren't going to drop this. We have filed BBB complaints and if needed will take him to court. From what the police say this won't be his first time for legal action. He told my husband he didn't need our deposit and would refund it until he saw we left him bad reviews. Hey "Moe" or Alan, if you want good reviews earn them.
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August 2021 by N W
Moe is awesome. Knowledgeable, personable and talked to, not at me. Which was a good thing as I bought the Porsche, not my husband.
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February 2021 by S Carter
I have had an excellent experience with Prudential Auto. I've been so pleased with the experience that I have purchased my last three vehicles at this location. Moe's knowledge and expertise in the car business is invaluable. If you are looking for good, honest customer service and attention to your car buying needs, check with Moe at Prudential Auto.
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February 2021 by Rich Schlue
Read the reviews here and went anyway but turned around after one look. Gut feeling was shade so I have learned to go by that gut.Buyer beware because some of these reviews are pretty d!@% bad.
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February 2021 by Kathy lieberth
Moe was fantastic. No pressure sale. I love my new car and will go back to Prudential in the future.
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November 2020 by Sam Voltar
Shout out to Moe , I drove all the way from Detroit and went to a couple places in Cleveland and they were only place that treated me good and made sure I got in a good car. 100% recommend Prudential Auto Leasing. They’re fast good and friendly. Thank y’all again!1
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November 2020 by Thomas Shimko
This dealership stole my $500 deposit check. The VIN # on our paperwork ended up being fraudulent. I have filed a complaint through the BBB. He is telling us our deposit is non-refundable. He insisted on a deposit, then would not work with any of our lenders we got approved with. Moe is the man we worked with. He was using a fake name. He told us they had locations all over the US. He also told us a few times that he had to check with his headquarters. When we filed a police report we found out he is a sole proprietor and there are no other locations. His real name is Allen. This guy is a straight up liar. The police told us we are not the first to report him.
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November 2020 by Sarah Max
A very nice experience I has at at Prudential Auto. No pressure, no games, Moe was great ! This was my first used car I bought from a dealer and the car checked out just fine. I’m very happy with my BMW X5 !
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November 2020 by Heather Burge
Very crooked dealership owned by a man named Alan Gotiforooz who claims his name is "Moe". He tries to come off as an employee for a large chain when in fact there is no chain and he is the owner. He took our $500 deposit and refused our lenders. Upon further investigation we found out the vin number on our bill of sale was fraudulent. He is blaming my credit but yet I am pre-qualified with Capital One for an amount much greater than the asking price on the car in question. You can't get financing on a vehicle that does not exist. He is refusing to give us our deposit back even though he relisted his fraudulent vin number because we left him a bad review. After speaking with the local authorities we have been told they get called to this dealership often. They were the ones that told me "Moe" is really Alan the owner. Save yourself the trouble and go to a reputable dealer. Cross this one off your list. We aren't going to drop this. We have filed BBB complaints and if needed will take him to court. From what the police say this won't be his first time for legal action. He told my husband he didn't need our deposit and would refund it until he saw we left him bad reviews. Hey "Moe" or Alan, if you want good reviews earn them.
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October 2020 by Thomas S.
This dealership stole my $500 deposit check. I have filed a complaint through the BBB. They took my deposit, then would not work with any of our lenders we got approved with. Moe is the man we worked with. I believe he was using a fake name. He told us they had locations all over the US. He also told us a few times that he had to check with his headquarters. When we filed a police report we found out he is a sole proprietor and there are no other locations. This guy is a straight up liar. The police told us we are not the first to report him. We are waiting to hear back from the Hudson Police because we supposedly still have the car on hold for another 4 days.
