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“Had a shipping issue today with a package that needed to arrive next day by a certain time. They went above and beyond to research options, call other locations and keep me informed. Super impressed!”
“One of the best businesses I know!! David will go out of his way to make a project for our team, and what's incredibly important to me- he communicates with you. If you call or send him a message, he will absolutely get back to you. He'll help you find solutions. If you need a printer, he's the one to use!!!”
“Logan was so helpful!! I had a large order to ship out and Logan made the process so easy. I came in right before closing and did not feel rushed at all. What a pleasant person and hard worker, they went above and beyond for me.
I didn’t catch the managers name on shift but she was also a lovely person and helped another customer right at closing. Highly recommend!”
“Just was at the UPS store to ship two items that Amazon gave us two different labels one paid for and one not. The boxing was wrong also. Very busy place lots of customers coming in. Justin was amazing, Great attitude and help me sort out how to get the items shipped and reboxed at a reasonable cost. Nice work Justin!”
“I've been going to this ups store for a couple of years. These are some of the nicest, kindest people I've ever met. They go above and beyond to help. Thank you”
“My business rented an office there from 2011 until 2019. My experience with them was awesome. The rent was appropriate and whenever issues arose they were always dealt with promptly. If I needed help with making physical changes they were there to help. Since I needed to close the office I have maintained a mailbox there and they continue to be helpful and courteous.”
“We had an emergency order that needed expedited within 24 hours, and Terra Roversi worked magic and found a way to make it happen. I truly cannot thank her and their team enough for the level of service they provide.
They are 100% who I'm recommending to every business connection for big shipping needs.”
“I work here....there's a fine line between quality and quantity and we each strive for both in our own ways, working together to find the best ways possible to complete each job.”
“I shipped a large picture from the Aurora location to Fort Myers, FL. I paid the extra money to have them box it up. The Aurora staff took care of it and made it to my daughter safe and sound. They went the extra mile while packaging it up to guarantee the picture wasn't damaged.”
“Chad helped me with some Amazon returns. He was very friendly, efficient and professional. He answered all my questions and I was really pleased with my experience.”
9AM - 6PM
9374 OH-14, Streetsboro
Shipping Centers
“I've been doing business with our local Staples for many years and have always been more than satisfied with the store and staff, all top notch. My latest visit was to return 2 mice (purchased in-store on my behalf by a relative (but not what I'd asked for)), pick up the mouse I'd ordered online, and to recycle the prior mouse (now sadly expired), which all went smoothly.
But the next thing that Dee J. helped me with was above and beyond! Knowing that sometimes useable, but orphaned parts were recycled, I asked him, on a long shot, if it were possible that someone had dropped off an AC adaptor and power cord that might work for my Handycam. Sadly, the cart was empty. When I explained I'd been trying to find someone with a decent camera/smart phone to photograph my new glasses for warranty service, he stepped up, then emailed me the photo. What a lifesaver!
Thanks so much!”
“Received wonderful service. Janet helped tremendously in lowering the cost of my package going cross country. The lengths that they will go to provide the best experience is phenomenal. Also free popcorn”
“Awesome rental experience! My truck was clean and ready to go on time. The guy at the counter even offered me a discount to save money on my cross-country move. Picking up my truck was quick and easy, so was the drop-off when I made it to my destination out west.”
“Nothing but the best, quickest service here. I feel like anyone that disagrees or has a lesser experience has a hard time functioning in society anyways, haha. I walk in with my packages, and am usually out the door in seconds. Amazon returns and shipping of boxes. Excellent on my end.”
“I am going to this location frequently for work. I have to send off shingles and siding for testing. The employees here have been so helpful. They don't get upset with the fact that shingles do make a mess. They remain pleasant and provide me with excellent customer service. This is a great place to go for any shipping needs. Also office needs.”
“Needed Notary services and to send back equipment to my company's headquarters. The young man that waited on me was very patient and helpful. Everything got done smoothly. I had a crazy busy day ahead of me so it was great that this went well.”
“Employees working at this specific UPS are amazing. They’re friendly, helpful, engaging. Unlike the Hudson, UPS, I was so pleasantly surprised the first time I came to the Twinsburg Uupper yes because they were open a little later than our more local one. We got that right as they were closing and still they were wonderfully kind and helpful. The second time I came it wasn’t your closing but again reach service. Service is so great. I had to make sure I did a review. I’ll go out of my way to go to this UPS because of people are so nice here.”
“Stellar customer service from Lizzie! She went above and beyond to insure the exact results I wanted for my business. On all levels - she far exceeded my expectations. She’s an absolute gem.”
“The staff was extremely helpful in figuring out my problem and getting something printed on time. Kian was exceptional with his attention and customer service. Thank you very much.”
“I’ve used this UPS Store for both shipping packages and notary services, and I’ve had a great experience each time. The staff has been helpful, efficient, and easy to work with, which makes a huge difference when I’m trying to get business or personal errands handled quickly.
I really appreciate having a reliable local place where I can ship items, take care of documents, and know things will be handled professionally. Definitely a convenient and dependable stop.”
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“Crew is fantastic! Come here frequently for shipping work stuff and staff are always a great help. Forgot my gloves here by mistake and they held onto them for nearly three weeks to hand them back over!”