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“Logan was so helpful!! I had a large order to ship out and Logan made the process so easy. I came in right before closing and did not feel rushed at all. What a pleasant person and hard worker, they went above and beyond for me.
I didn’t catch the managers name on shift but she was also a lovely person and helped another customer right at closing. Highly recommend!”
“Just was at the UPS store to ship two items that Amazon gave us two different labels one paid for and one not. The boxing was wrong also. Very busy place lots of customers coming in. Justin was amazing, Great attitude and help me sort out how to get the items shipped and reboxed at a reasonable cost. Nice work Justin!”
“My business rented an office there from 2011 until 2019. My experience with them was awesome. The rent was appropriate and whenever issues arose they were always dealt with promptly. If I needed help with making physical changes they were there to help. Since I needed to close the office I have maintained a mailbox there and they continue to be helpful and courteous.”
“I've been going to this ups store for a couple of years. These are some of the nicest, kindest people I've ever met. They go above and beyond to help. Thank you”
“I shipped a large picture from the Aurora location to Fort Myers, FL. I paid the extra money to have them box it up. The Aurora staff took care of it and made it to my daughter safe and sound. They went the extra mile while packaging it up to guarantee the picture wasn't damaged.”
“Chad helped me with some Amazon returns. He was very friendly, efficient and professional. He answered all my questions and I was really pleased with my experience.”
“Nothing but the best, quickest service here. I feel like anyone that disagrees or has a lesser experience has a hard time functioning in society anyways, haha. I walk in with my packages, and am usually out the door in seconds. Amazon returns and shipping of boxes. Excellent on my end.”
“Needed Notary services and to send back equipment to my company's headquarters. The young man that waited on me was very patient and helpful. Everything got done smoothly. I had a crazy busy day ahead of me so it was great that this went well.”
“Employees working at this specific UPS are amazing. They’re friendly, helpful, engaging. Unlike the Hudson, UPS, I was so pleasantly surprised the first time I came to the Twinsburg Uupper yes because they were open a little later than our more local one. We got that right as they were closing and still they were wonderfully kind and helpful. The second time I came it wasn’t your closing but again reach service. Service is so great. I had to make sure I did a review. I’ll go out of my way to go to this UPS because of people are so nice here.”
“I’ve used this UPS Store for both shipping packages and notary services, and I’ve had a great experience each time. The staff has been helpful, efficient, and easy to work with, which makes a huge difference when I’m trying to get business or personal errands handled quickly.
I really appreciate having a reliable local place where I can ship items, take care of documents, and know things will be handled professionally. Definitely a convenient and dependable stop.”
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“Had a shipping issue today with a package that needed to arrive next day by a certain time. They went above and beyond to research options, call other locations and keep me informed. Super impressed!”