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January 2024 by michael rankin
Professional health caregivers !!
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January 2024 by Carla Wagner
The Ortho doctor I went to see didn't really seem to be concerned with my problem. He was more concerned about the time I had spent in his office.
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September 2023 by Nelly A
I discovered this facility when I was pregnant with my son and boy am I happy I did! They have pretty much all your basic medical care here. Pharmacy, express care, lab, and of course doctor offices for any thing you need. Love my sons pedicatrician! The pediatric office is clean and so organized I’m usually in and out. I’ll add they do care about your child’s health. I once didn’t know if I should take my son to the emergency room and they called me twice making sure I made the right decision and took me in within an hour of the call to make sure what was the best decision for my son. I did my lab work here and love the obgyn office here too! So needles to say I’ll be here and very grateful for this facility!
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September 2023 by One for all
Took my daughter for a colonoscopy and there is no human being to be found. Sign says let a nurse know if you’re a female under 55. I finally heard women talking in the back and said excuse me to get their attention. Said it nicely. The nurse came out appalled that I tried to do what the sign said. She was rude, told me that’s not her department and that she’s go get someone from the colonoscopy department. She was angry. She went through an employee only soor. Had I not asked the employee for help I wouldn’t have had a clue how to find a human being. They took her back, no family can go back with even an 18 year old. The woman said she’d let me know when she came out of surgery. It’s been and hour and a half and I’ve heard nothing. The guy who got here right before me said they didn’t know where to go/ who to talk to either. He said they have given him no updates.I’ve gone to the Cleveland Clinic all of my adult life and always loved the place. Everyone has always been more than helpful and kind and present. WORST experience I’ve ever experienced. I’ll never come back here. It’s a ghost town and when you finally get an employee they’re all put out by talking to you. Very disappointed. My daughter was scared and I told her I’d be in her room with her before and after. Not here! There are plenty of Cleveland Clinics around. I’d strongly recommend you go elsewhere.
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August 2023 by K P
Pediatric clinic is THE WORST. It's a long story that I don't feel like typing, but they mistreated my 4 month old BABY. Never ever will I go to any cleveland clinic location again after the treatment I and my son received by multiple staff members over multiple locations.
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May 2023 by Hope
If I have to go to the doctors this is where I prefer to go. My doctors are here and it's very convenient and close to home. Which helps me since it seems I run "fashionably" late!The lab is also there if you need to have blood work done.I also see doctors at the main campus downtown. And have received high quality care during two separate hospital stays here.
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May 2023 by Tee Smith
Whenever I call and the Operator transfers me to Dermatology, THEY NEVER PICK UP THE PHONE. This is horrible SERVICE. I’ve made three calls today, in the middle of my classes, and I held a total 55 minutes. I’m on a EXTREMELY POTENTIALLY DANGEROUS ACNE medication and it requires the doctor to fill out information on the Ipledge website in order for me to obtain my medicine. I’ve been on this now for 58 days, so I’m going into month three. I REPEATEDLY HAVE TO CONTACT THE OFFICE TO TELL NURSE TO have Dr. Fazekas send my requisition to the lab OR fill out her part of Ipledge. This is EXTREMELY INCONVENIENCING as well as “ALARMING”. DERMATOLOGY NEED TO DO BETTER!!!!!!!!!!
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May 2023 by Emilee Brilla
Fix your hours. Just showed up to pick up medication on Saturday 5/6 and you are listed as open here. But closed in person. WTH?
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April 2023 by Matt Greene
My doctor and the staff are always very welcoming and accommodating. I come all the way from Willoughby and the drive is worth it.
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March 2023 by Donisha Nicole
This school is a scam and i’m currently having them investigated because my whole class received financial aid and pell grants and they still have is paying out of pocket but we are getting. reimbursements something doesn’t add up i would not recommend going to this school they should be closed and everybody should be fired they are robbing student blind
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February 2023 by Paul Bidica
They make you stand in line to drop off a lab sample! Once the line ended they made me wait again just so I can physically hand over my sample to the nurse. I had to wait in a small room full of potentially sick people, just so I can hand over my sample after the secretary had all of my information.Unbelievable how rude and unprofessional staff is behaving at this location. I do not recommend this location!I’ve used other locations and never had any issues like this!On top of that I got skipped because they can’t read names
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January 2023 by Serena B
Some of the Gynecology doctors and nurses at this location are the most negligent, lazy, and uncaring group. Awful experiences. Do not go to to them.
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December 2022 by Art Vizion
As always, clean, the staff smiles and takes you in their hugs - helps you if you need help :) Large parking lot, soon there will be 3 new electric stations on the second floor of the parking lot - to charge your favorite electric cars :) So the clinic is trying to do Everything is for you !!!!! Have a nice day and mood, good luck!!!
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October 2022 by Roberto
Dr. Freiberg and his staff are great. No worries.
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October 2022 by Anamaria Sandu
In general was okay clinic till now but today specific I was so disappointed that I had to experience this unpleasant situation. For a simple flu shoot that I made an appointment with a nurse I had to wait 40 minutes. One specific huc (secretary) on 3rd floor was rude, yelled at my husband and me more then one time and send us to a different place to do flu shoot.... shame.
