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December 2023 by Christine Savchuk
Great Service, helpful and problem solver if they don’t have something you need something better was there to buy for daisy meeting for 12 little daisy’s Christmas Cookies in a bucket and single wrapped. Girls loved them and they said they were yummy ? THANK YOU FOR YOUR HELP!!!
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August 2023 by Sharon Porrello
I always go to the CVS in Independence, Ohio. Everyone who works there is always helpful. I just stopped in today to update my Carepass. I think it's a great idea that CVS came up with. You either pay $5 a month or $48 for the year. You get $10 every month(like extra bucks) plus 20% off all CVS brands. Makes sense to sign up.
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August 2023 by Jarrold Armour
My experience was so excellent at this CVS the customer service with this one lady named Danielle was so awesome I had to write a review! The store was clean it was just an overall great experience thank you CVS
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March 2023 by Kimber-Leigh Domiano
Small CVS. Employees are never around to assist or ring out customers. Best to shop elsewhere if you think you will need help.
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December 2022 by Tegan Moinette
The newer staff (Jay or Jade whatever her name is) is extremely rude. I tried to make a joke and was returned with much rudeness. You should not work in customer service if you are going to be EXTREMELY rude to a regular who goes there like myself. Safe to say Walgreens down the street will be getting my business from now.
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December 2022 by Keith Double
Glad too see I’m not the only person who agrees with the staffs poor demeanor at this cvs. They truly went down hill when they put the stupid self checkout thing in and sit and watch you struggle while refusing to just check you themselves, great customer service
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March 2022 by Good D.
Let me start by saying I lost interest in CVS many years ago but with insurance changes, we are forced to use their pharmacy. I always have a pleasant experience getting prescriptions filled by Pharmacist Regina. She is very efficient, pleasant and courteous and willing to answer any questions however, the staff up front at the registers are another story. They always seem to be hiding in that room behind the registers. On a recent visit to pick up a prescription, I decided to get a few other items. As I approached the registers, nobody was there (as usual) so I proceeded to use the self checkout which started blinking after I scanned my first item. Now I had to wait for someone to come help which would have been fine had I not been completely ignored for a good 5 minutes even after hitting the call bell multiple times. After waiting a good amount of time, the lady finally came out of that room behind the registers with an absolute attitude and never said one word to me, she just walked over, touched something on the screen and turned to walk away, RUDE. This was exactly the reminder I needed to only get my prescriptions there and nothing else.
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December 2021 by Chestnut Woods HOA
All the Pharmacist staff are great. You have to appreciate the pressure they are under and all the people they have to serve. I see a comment about a rude blonde. We disagree - she just takes her job seriously and is always helpful and precise if you ask her a question. Trust me, you want serious and precise in a Pharmacist :))
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December 2021 by Ayeisha Alvarez
The cashier (red sloppy hair) there during the days is the most unhelpful staff member there. I went in trying to redeem coupons and she was not trying to scan my items nor try to help me determine which items qualified. This is crucial to a good customer service experience. I rather drive farther to a more helpful CVS.
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October 2021 by Brian Hollows
The blonde pharmacist was the rudest person I've met in a while. To get her attention I only said, "Pardon me" very politely to which she spins around and snaps at me that she will be with me in a second! Won't go here for meds again that's for sure.
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June 2021 by Michael G
I came here earlier today to get the second Covid19 vaccine. I was here theee weeks earlier to get the first dose. Two different Pharmacists, one for each dose, who administered the vaccine were very professional, friendly, caring, and answered my concerns and questions. As for the store, it’s clean and organized, though the prices are on the higher side. Overall I had very good experiences and will be back.
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June 2021 by Lu L.
Updated: Not sure if they have new pharmacy staff. Service is a hit or miss now. Not as helpful as before. Somewhat rude.
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May 2021 by Colleen Wimsett
Love cvs but sometimes is Very long eait time
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January 2021 by Kayla
I'm a former employee of this establishment and I wouldn't recommend shopping or working here to ANYONE. The store is usually extremely dirty and Tom (store manager) is unprofessional with not only employees, but customers alike. Easily one of the worst (if not the worst) jobs I've ever had.
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December 2020 by Sarah O'Hagan
The pharmacy is CLEARLY understaffed.