“The best Family Dollar of all. It is my neighbor hood store. The manager and staff are very helpful .and friendly, more like my "Family" than staff. Shelves stre always fully stocked and the store is always clean, inside and out. If they don't have what you want, the manager will try to get it from another store. Prices are great and if you download their app, you will get money saving coupons. I Highly recommend this store, you will leave with a smile on your face and an "I'll be back" attitude.”
“This is a great Dollar Tree. They had everything I had seen on a video that I went looking for. The store is very neat and clean. Staff here was very friendly and helpful.”
8AM - 10PM
5510 Ridge Rd, Parma
Dollar Stores
“I’m not sure what all the negativity and complaints are about. I’ve been to this store several times and I’ve never had a problem. I’m not talking for a few things either, but around $100 or so. I have always been able to find everything and I have always had good customer service. If it is really that bad at this store for some, maybe you should stop whining and go somewhere else. No one is forced to come in here against your will. Life is full of choices, including the choice to come here and shop or choose not to.
I can’t stand when people complain about a place so bad, but keep coming back. Clearly it’s not changing to your liking so go elsewhere. If I go in somewhere and don’t like it, I don’t go back. Then if I do choose to go back, well that’s my choice and own fault.”
“Thank God they got rid of that crazy girl that thinks everybody is in love with her. Lol. Remodeled looks great. Somewhat pricey on things they don't specialize in.”
“Still find everything I went there looking to purchase. Prices are good. This is a “Dollar Tree Plus”Which also has $3 and $5 items.The employees are helpful and always pleasant.”
9AM - 10PM
6811 Ridge Rd, Parma
Dollar Stores
“Great selections at a great price! Store is usually very neat and clean. Cashiers and floor people always nice and friendly. Always a great experience at this location. Today i was disappointed I had to leave due to being disabled I couldn’t wait in the long slow moving line. Saw another person working on the floor they should have been opening another register.”
“Amazing selection the shelves are always stocked! You can get almost everything on your grocery list here. The lines are sometimes a little slow, but it’s worth the wait for the savings”
“Love Dollar Tree. Staff is always helpful n easy going. Holiday decorations by the ton n helium balloons for $1.25. Can't beat that since their at least $4.50-$6 anywhere else. Tons of parking to. Brittney n Randall are Freakin Awesome ??
I came back today n the store was a little cluttered n things scattered about but it would help if the family of 5 wouldn't pick up 50 things n put it in the next isles. If you pick it up n then don't want it.... PUT IT BACK PEOPLE. The staff shouldn't have to put your things back”
“Yall they the goat I lost my phone over the weekend on a Saturday they found it and kept it say till Monday morning shout out to the best staff and owners ever!!!”
“Being that this is the closest Dollar Tree in my area, I really do like how the staff works to maintain the store. It’s stocked and neat. Very friendly staff as well. There’s a manager there, I call her “Lenny”, she rocks! She’s Always working hard to make sure the store looks nice and that the customers are taken care of. Thank you, for what you do for the neighborhood .”
“Definitely more clean than the other ones I've been to. The only problem I've experienced here is how much of a rush they are in to get us out of the store before they close. I walked in and was immediately bombarded with the manager holding up 3 fingers and shouting "YOU HAVE THREE MINUTES LEFT PEOPLE, THREE MINUTES"”
“Most Time Dollar Tree is Good unless they have a few missing product's they are Use to finding there or They are out of Helium.Can't beat A Dollar,U can but rarely...”
“I absolutely love this Family Dollar! The Store Manager that took over has completely turned the store around. It use to be so cluttered and messy, that I didn't want to shop there anymore. I'm so glad I gave it another chance! I won't go in to shop at night though because the night manager is absolutely foul-mouthed and rude to the customers and her cashiers. I'm surprised that she still has a job! Other than that, the rest of the staff is ABSOLUTELY AMAZING!!!”
“Time for my holiday crafts. I love that the dollar tree stores have a small selection of unpainted wood hanging decorations. I just wished that this Family Dollar/Dollar Tree store was more organized. I picked up a few wooden blocks thinking their gonna be $1.25 and they were $3. But it is a very clean store with a great staff who were very patient n kind to their customers. Thank You for hiring great people!”
“I am beyond pleased with the service I had gotten at this location. Jennifer went above and beyond to help me while I was in the store. Also when it was time to leave, she help me carry my bags to the car, carrying the heaviest ones. Who does that?❤️❤️❤️❤️”
“I love this location!!! Every time I arrive I am Greeted!? The store is always stocked! It’s alway clean When I’m there. Workers are always clean and presentable. The workers are very helpful. Again I love this location. One Day I came and they were closed before closing time. I hold nothing over them for that!!! I know nothing of what could have happen in their life! So if you need to close earlier DO IT!”
“The staff is always friendly to me and helps when I need it. The store is well stocked with a good variety of anything I might need last minute on the way home from work. Good neighborhood location!”
“omg Products were everywhere cause half the store was empty which made it look worse.
The cashiers are always helping people while ringing people out if they can...”
“Tbh Most of the family dollar locations have Employees who just seem like they hate their lives and their jobs. But all of the employees here are always so nice, it makes me not dread coming here like i do the other ones lol”
“I usually like going to the family Dollar stores and this one was okay but because of the pandemic it's like some of the others there wasn't a lot of stuff there was stuff but not a lot of things on the shelves.”
“Always a great experience here and it's the cleanest dollar general I have been to with the most professional and kind employees! Definitely my new go to!!!!”
“Due to the lack of employees in the recent past shelves were not stocked. But it's getting Much better...Here's a tip:::If you don't see what you want on the shelf, ask someone who works there, if they have it out back BC They Probably do. Employees are very nice and easy to talk to. Like I said before The store is looking better and being stocked. I am kind of bias tho' bc I shop there ALL THE TIME. I only gave 4 stars bc of the few empty shelves. Employees are very pleasant and are willing to help in any way.”
“I went there recently and the employees are very nice. The store is small but they have almost everything that you need for every day use. I bought things for my new bathroom since I recently moved into a new apartment. Will definitely go there more often!”
“The best DG, I have been to yet. They try to keep the store stocked. Employees are very friendly & helpful. Store is organized. Most of the prices are correct & if not they will correct them at the register. It's a shame you have to travel over 30mins to get good customer service. Most of the other stores are trashed with no products.”
“I know the nicest most respectful man , who’s caring beyond belief, I’m telling you , he’s 1 of a kind … Nobody could ever replace him … ❤️?❤️?❤️?”
“I visited your store Christmas Eve day around 12:15 , what a pleasant surprise, this store is completely organized and a pleasure to shop inI commend the young man who works there keep up the good work!”
“The employees are always courteous and respectful which is why I choose to go to this location versus going to their competitors where the customer service sucks!!”
“I live halfway between the Broadview Hts and Independence locations. I always choose the Independence location because of their manager, Bryan. I went in this past Saturday and the store was very busy! The line was longer then usual due to Mothers Day being the next day. Bryan had such great customer service and was so apologetic(even though he didn’t need to be!) all us customers knew he was alone and doing the absolute best he could! It’s so rare nowadays to see people actually providing good customer service and not looking like a robot! Also, Bryan resolved an issue a disgruntled customer was having & Bryan was so patient yet very professional with her!”