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April 2024 by Capone Cream
The guy making our sandwiches literally scraps our leftover toppings back into the containers! This literally freaked me out because what about the people who has allergies???? I work in a food facility & this behavior is NOT tolerated under any circumstances! I then addressed this concern and he just did the “walk away Ok I apologize thing” in which wasn’t genuine at all. I didn’t want to be one of those”people ”so I didn’t make a big deal but I will not be returning & I’d suggest you don’t either!!!!!
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March 2024 by Kiara
Food is wonderful! However I had an encounter with the manager Scott recently and I have to say I did not appreciate his demeanor towards my concerns. Very unpleasant and did not handle my issue accordingly.
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February 2024 by Ryan Acuna
Quick and easy, in and out!
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January 2024 by Brittney Dean
Donnie was awesome! Took care of our order and got us out quickly. Keep up the great work!
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January 2024 by Jala Muhammad
I recently went to this location and let me tell you they must be under new management because I had a very positive experience. Whatever you guys are doing, please keep up the good work and continue to grow.
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December 2023 by Dave Moore
Manager is extremely rude! Only customer there and couldn't tell me food was ready and I shook my head while I was leaving and he made a smart remark and after I told him that's not how customers should be treated he then told me to get the f out of store as I was already leaving. I use to do business alot with this store and never will again!
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December 2023 by Jerrold Nash
In and out for a sandwich. No problems.
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December 2023 by Ebony Battle
Don't understand how 4 sandwiches are considered catering that needs 24hrs to be made. Workers claim to be busy when nobody is in the store. Very unprofessional.
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October 2023 by Test Junk
SPARE YOURSELF, GO TO JERSEY MIKES.First time here and they messed my order up in 4 different ways. They forgot my while pickle, forgot my bag of Chips, removing the inside bread, and cutting it in half. The supervisor on duty at 530 9/27 had the reaponse of "okay." After letting him know that this was my first experience with JJ and its a lot of mess ups. What should've been done is him acknowledging that's an unacceptable amount of mess ups for 1 order and that he will speak to the girl who made my order and retrain her on how to review and package to go orders. And that he will always tell her to sllow down and double check her work. There's really no excuse for the mess up there was only 1 person in store and I was the only mobile order. He tried to blame it on my order having a lot of mods. Terrible excuses, take responsibility. More mods means the more slow and careful you should be with the order.I tipped these fools.
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September 2023 by Erik Nagel
17 minutes for a wrap on a Sunday at 11:00 am when no one else is there is not freaky fast..
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August 2023 by Bre Martinez
Kept saying they didn’t have things that literally were on the menu. Then refused to give me a tiny side of the jalapeño ranch because it’s used for a special sandwhich. Overall terrible location rockside and staff has no customer service
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August 2023 by Monique Wynn
Which I would have read the reviews before I came. Never been before but had at my job and was amazing..place was completely empty and racks full of bread ready to be used. I asked for 12 mini sandwiches which would be like 3 footloonga just cut in 3rds. I was told they need 24 hours for catering..I said it's not catering I just want the 12 mini sandwiches in the box. No we need 24 hours. I ask what's the difference fro. Ordering 3 footlongs..he says I don't know but anything in the catering menu requires 24hrs! Dude the place is empty! What do u mean ? Then girl about to make my sandwich sneezes and I ask her to change her clothes. She was irritated..then they slap tomatoes on there so fast did I did not want and he didn't want to take them off and points to the menu and said u didn't specify. Well the Ingredients on the menu doesn't say tomatoes plus I told him it was my first time there!.. I will NEVER EVER go back the customer service is horrible! So I paid $37 for sandwiches probably won't eat because they are gonna be soagy from tomatoes for my church picnic tmrw. What a waste. These owners need to check in in their establishments cause the workers can care less!
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June 2023 by Justin Merrill
Worse experience ever!!! DO NOT GO HERE. 10 MINS AWAY TO PARMA RIDGEWOOD! food is horrible. My girlfriend and I walk in to get a sandwich and it was dead nobody was there (now I can see why) and the three workers were staring at us the whole time as soon as we walked in nobody greeted a which is fine, but for three workers to stand at one cash register not say nothing to you or your girlfriend and stare at you the whole time so once we viewed the menu and decided what we wanted we walked up to order and white lady taking my order was very very rude and as soon as I told her what kind of sandwich I wanted the other workers started making it before I was able to finish telling them what I wanted which is fine I guess thank god they didn’t put the tomatoes on before I said no tomatoes I mean I guess that’s what it means freak fresh get freaked out by 3 workers with no customer service skills and fast food. Sandwich was a 3/5. Jimmy johns in Parma is way more welcoming and understands to talk to customers
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June 2023 by Jennie Mittower
AThis is not usual from them. It's hard to explain, but it just wasn't par for the course.
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May 2023 by Raymond W
Order/customization always correct. Fresh and tasty. One solid sandwich, and the pickles are great!Parking: Handicap parking available
