LaserShip

LaserShip has received mixed reviews from customers, but recent feedback indicates improvements in service and employee treatment. Previously criticized for issues like incorrect payments and poor management, the company is now under new leadership that seems to care more about its employees. Many customers have noted positive experiences with timely deliveries, even in areas where such speed is uncommon. For instance, a customer who received a package from the WWE shop enjoyed a free overnight delivery upgrade, which arrived the next day without problems. Others have praised the helpfulness of local customer service representatives, particularly in Ashland, KY, where one employee went above and beyond to provide delivery estimates. Despite some lingering issues, such as misdelivered packages, many customers express a willingness to continue using LaserShip services, especially as they see signs of improvement. While challenges remain, the company appears to be making strides in enhancing customer satisfaction and operational efficiency.

1. Ironton, Ohio